Warranty / Mods

[bromers]

My warranty has been declined because the car had previously had a non oem exhaust. Car all standard now but claim rejected because it had had a Milltek fitted, had been noted on a previous service.

I'd go for a 3rd party - the Bmw one is the biggest waste of time and money.

"you need to tell them anything that might impact the claim on the car" - it's in the T&C's.

Steer clear especially when modded.

[Guybrush]

Thanks Bromers - that was what I needed to hear - don't want to shell out and get no protection. What's a good third-party? WarrantyDirect?

Tempted to just bung a grand in a high interest a/c - seems to have paid off so far...
Richard

[bromers]

Originally Posted by Guybrush

Thanks Bromers - that was what I needed to hear - don't want to shell out and get no protection. What's a good third-party? WarrantyDirect?

Tempted to just bung a grand in a high interest a/c - seems to have paid off so far...
Richard

It maybe worth phoning them and explaining your mods but then your car will be 'marked' as never being able to have a BMW warranty ?

[glendog74]

Originally Posted by bromers

I'd go for a 3rd party - the Bmw one is the biggest waste of time and money.


Steer clear especially when modded.

Originally Posted by bromers

Certain parts are "covered" by the dealer, expensive parts goto Head Office for approval and then they'll try and wangle their way out of it.

I must say that i disagree with you there bromers. It's now pretty well known that you have not had a good experience of BMW warranty but i do believe that your experience is an isolated one tbh.

Personally i have had good experience with BMW and their warranty - and my car is modified 'considerably'. There are plenty of others on here who have similar experience of BMW warranty - like me, their cars are also modified...

At the end of the day as i have said in other threads; it depends which dealer you take the car to as some are clearly better than others when it comes to warranty claims...

Guybrush - Evidence of good BMW warranty service is on this forum in many other threads. I personally wouldn't entertain an independent warranty from elsewhere.

..and no - i don't work for BMW Warranty services

[shimmy]

i had an independant warranty for 2 years, never claimed but in that time BMW gave me a new gearbox and clutch/flywheel on Goodwill

[md23]

Get the BMW one or keep the cash and pay for the bits that fall off.

Wouldn't waste my time with any independent insurers personally - IMO much more likely to try and weasel out of claims. With the BMW backed warranty it's all down to how the dealer presents the claim (and therefore possibly(?) your relationship with said dealer). As a matter of interest though, for the sake of a balanced view, has anyone any positive experience from third party insurers like warranty direct?

[Dan]

Originally Posted by shimmy

i had an independant warranty for 2 years, never claimed but in that time BMW gave me a new gearbox and clutch/flywheel on Goodwill

Fuckers! I've just been told today that even though I have the Comprehensive Warranty with BMW, potentially my clutch slur isn't covered as there's some sort of exclusion on the clutch, can't fucking believe it!?

[Thorney]

THe Canadian case will have no bearing on UK law as different legal system, however Canadian law is in part based on the UK's judicial system so could be at least referred to (BMW would strive to have it exlcuded of course).

However the point they make (and is referred to since) is that BMW's main case was that they said the modification 'caused' the issue but as the only people who can ascertain the 'cause' is BMW then the onus of proof is on them as only they have the facitlies to measure it so BMW are in a difficult situation, either open up their diagnostic systems to third parties (which they should do under EU law but invariably make it difficult) or accept that push comes to shove they will have to pay out in such circumstances.

[_Nathan_]

Originally Posted by Dan

Fuckers! I've just been told today that even though I have the Comprehensive Warranty with BMW, potentially my clutch slur isn't covered as there's some sort of exclusion on the clutch, can't fucking believe it!?

This has always been the case, it is a wearing friction part.

If they take it out and the clutch itself isn't worn then warrenty should cover, but all depends on how the dealer involved relays information and how well they understand the normal issues the CSL suffers.

[shimmy]

Originally Posted by Dan

Fuckers! I've just been told today that even though I have the Comprehensive Warranty with BMW, potentially my clutch slur isn't covered as there's some sort of exclusion on the clutch, can't fucking believe it!?

Dan, fight it,

The exclusion if you read the booklet is for NON FRICTION COMPONENTS and that should mean that unless the clutch plate is worn then you should be convered. I have had two changed that were not worn but slipping.

Dealers have been told to tighten up but that does not change the facts or text of the cover. Your clutch slip my guess if under 60k miles will not be wear but the problem of the clutch not adjusting properly to the wear during use.

Speak to the dealer principal and speak to BMW UK and Mondial.

CSL clutches do not fail due to wear but due to design.

Get them to confirm that if not worn below limits then they will provide warranty. Also note that ALL reasonable diagnostic charges are also recoverable under warranty, no matter what they say IF the work is proven to be a succesful warranty claim