BMW Warranty

[spoonz]

Do we know if over a two year gap would prevent warranty for definate? I know they will let you buy it but has anyone successfully claimed with a 2 year + gap in services? (presumably the OBC ignores the time factor and just warns on other variables?)

[inaglasshouse]

Originally Posted by spoonz

(presumably the OBC ignores the time factor and just warns on other variables?)

Correct. The car does not remind you.

Originally Posted by spoonz

has anyone successfully claimed with a 2 year + gap in services?

Yes, I know that people have successfully claimed despite 2 year+ gaps. Including the dealer being asked to photocopy the service book, so BMW warranty were definitely aware of the violation of the letter of the law. With that said, I believe that the mileage was very low between services, and all history was BMW main dealer, so the claimant was not taking the p*ss (it was an oversight, not a negligent approach to looking after the car).

[Pip1968]

Originally Posted by inaglasshouse

Yes, I know that people have successfully claimed despite 2 year+ gaps. Including the dealer being asked to photocopy the service book, so BMW warranty were definitely aware of the violation of the letter of the law. With that said, I believe that the mileage was very low between services, and all history was BMW main dealer, so the claimant was not taking the p*ss (it was an oversight, not a negligent approach to looking after the car).

That is interesting to hear but I assume the claim was not directly related to the missed service ie blown engine and missing an oil service (or more than a two year gap before service)

Pip

[inaglasshouse]

Originally Posted by Pip1968

That is interesting to hear but I assume the claim was not directly related to the missed service ie blown engine and missing an oil service (or more than a two year gap before service)

Pip

Probably not directly related, but BMW could have been a lot more unreasonable than they were. They could have wriggled - it was unlikely, but not indisputable, that the failure could be related to the 2 year+ interval and possible oil degradation.

So, in my view, thumbs up to BMW warranty for playing the game nicely in this case.