COMPLETE SERVER FAIL :(

**neil** · 15-10-2007, 10:31 PM

In over 10 years of web hosting I have only seen this happen twice!

I woke up to this today...

Hello,

The Hani Server is reporting failed hardware. Our Administrators are trying to bring the server back online. As a precaution we are setting up a new Hani server, it will be available in 90 minutes. The most recent backups for this server are corrupt and we are unable to use them for a restore. The restore for this server is dated 9 days ago. Any data that was on the server prior to 9 days ago will need to be uploaded. The backup solution we are using on Hani is a new system. This is the first situation we have seen with corruption of data on a backup. We will be reviewing all of our backups for corruption and make sure that this is not a situation for any further backups. We apologize for any inconvenience this may cause. We do understand how important your hosting account is.

Lunarpages Support

**mole** · 16-10-2007, 10:10 PM

That's terrible!

I understand hardware failures do happen but corrupt backups?? I'm pretty sure I wouldn't have a job if I was to say our backups are corrupt and you've lost 9 days worth of data!

**Mark CSL** · 16-10-2007, 10:13 PM

Still it is up and running now

**neil** · 17-10-2007, 12:41 AM

Quote:

Originally Posted by mole

That's terrible!

I understand hardware failures do happen but corrupt backups?? I'm pretty sure I wouldn't have a job if I was to say our backups are corrupt and you've lost 9 days worth of data!

thing is 9 days ago i was not their customer, so they had no backups at all of mine, luckily i took one a few days ago

moved host now, again!

doing nightly backups myself

on another different problem, i have to go to amsterdam on friday to format/reinstall my windows web server because of hackers

15-10-2007, 10:31 PM	#1
neil S5, Sport Off, DSC M-track Join Date: Sep 2007 Posts: 934 Casino cash: $1323	COMPLETE SERVER FAIL :( In over 10 years of web hosting I have only seen this happen twice! I woke up to this today... Hello, The Hani Server is reporting failed hardware. Our Administrators are trying to bring the server back online. As a precaution we are setting up a new Hani server, it will be available in 90 minutes. The most recent backups for this server are corrupt and we are unable to use them for a restore. The restore for this server is dated 9 days ago. Any data that was on the server prior to 9 days ago will need to be uploaded. The backup solution we are using on Hani is a new system. This is the first situation we have seen with corruption of data on a backup. We will be reviewing all of our backups for corruption and make sure that this is not a situation for any further backups. We apologize for any inconvenience this may cause. We do understand how important your hosting account is. Lunarpages Support

16-10-2007, 10:10 PM	#2
mole S5, Sport On, DSC M-track Join Date: Sep 2007 Location: Brentwood, Essex Posts: 1,060 Casino cash: $6209	That's terrible! I understand hardware failures do happen but corrupt backups?? I'm pretty sure I wouldn't have a job if I was to say our backups are corrupt and you've lost 9 days worth of data! __________________ CSL Solutions

16-10-2007, 10:13 PM	#3
Mark CSL CSL Register Uber-poster! Join Date: Sep 2007 Location: Scotland Posts: 8,777 Casino cash: $42229	Still it is up and running now __________________ www.procarkits.co.uk

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