Warranty - Null & Void due to modifications - Page 5

**glendog74** · 05-07-2010, 01:30 PM

Quote:

Originally Posted by alexk

I guess they would suggest therapy with an exorcist

That's what Fuchs would suggest too...

dpsoden · 22-07-2010, 05:41 PM

Bit of a thread resurrection but thought I would update on my recent experiences. Have a 53k mile CSL with AP Brakes and, previously, Intrax 1k2 suspension.

Warranty company initially said that modified parts would not be covered which was, from reading the threads on here, the accepted position.

However, having spent 3 weeks trying to confirm with them in writing that the warranty would be valid in the event of a claim, they have now replied to say "the claims department have advised that they would not be happy to cover the brakes, steering, suspension due to the modifications fitted" and "for the reasons outlined we would not be in a position to offer you the product".

i.e. I cannot get a warranty at all!

DuncanR · 22-07-2010, 05:54 PM

Quote:

Originally Posted by dpsoden

they have now replied to say "the claims department have advised that they would not be happy to cover the brakes, steering, suspension due to the modifications fitted" and "for the reasons outlined we would not be in a position to offer you the product".

i.e. I cannot get a warranty at all!

Well thats about true really, BMW cant be expected to warrant the after market AP's and Intrax, but they ought to sort the steering out. Im with Murketts, but there is no way even I would expect them to carry out work on anything other than the OEM parts, Im very grateful for what they do at the moment tbh.

dpsoden · 22-07-2010, 06:01 PM

Have no issue with them not covering non OEM parts - that's reasonable - it was more that they would not cover the remainder of the car..!

DuncanR · 22-07-2010, 06:04 PM

Quote:

Originally Posted by dpsoden

Have no issue with them not covering non OEM parts - that's reasonable - it was more that they would not cover the remainder of the car..!

Ah..thats a different matter ! Simple answer, go to Murketts !

Dan · 22-07-2010, 06:08 PM

Quote:

Originally Posted by DuncanR

Well thats about true really, BMW cant be expected to warrant the after market AP's and Intrax, but they ought to sort the steering out. Im with Murketts, but there is no way even I would expect them to carry out work on anything other than the OEM parts, Im very grateful for what they do at the moment tbh.

So you bloody should be! I hope you haven't used up all Andy's good will for the rest of us!

DuncanR · 22-07-2010, 06:14 PM

Quote:

Originally Posted by Dan

So you bloody should be! I hope you haven't used up all Andy's good will for the rest of us!

And if I have used it all up ? ... do I have the face of someone who REALLY gives a fook ?

So much for me being accused of being a traitor !! .. how many posts by fookin Tankcommander today ?

Dan · 22-07-2010, 06:50 PM

Quote:

Originally Posted by DuncanR

And if I have used it all up ? ... do I have the face of someone who REALLY gives a fook ?

That can be changed!

**glendog74** · 22-07-2010, 08:47 PM

Quote:

Originally Posted by DuncanR

And if I have used it all up ? ... do I have the face of someone who REALLY gives a fook ?

Spoken like a true member of PGT! You've changed...

shane@mbtech · 22-07-2010, 09:22 PM

Quote:

Originally Posted by dpsoden

Bit of a thread resurrection but thought I would update on my recent experiences. Have a 53k mile CSL with AP Brakes and, previously, Intrax 1k2 suspension.

Warranty company initially said that modified parts would not be covered which was, from reading the threads on here, the accepted position.

However, having spent 3 weeks trying to confirm with them in writing that the warranty would be valid in the event of a claim, they have now replied to say "the claims department have advised that they would not be happy to cover the brakes, steering, suspension due to the modifications fitted" and "for the reasons outlined we would not be in a position to offer you the product".

i.e. I cannot get a warranty at all!

May I ask why you told them you had these parts fitted?

If you did not say a word they would be non the wiser.

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22-07-2010, 05:41 PM	#42
dpsoden S2 - Picking it up Snake Champion! Helicopter2 Champion! Join Date: Feb 2010 Location: Surrey / Hants border Posts: 36 Casino cash: $2168	Bit of a thread resurrection but thought I would update on my recent experiences. Have a 53k mile CSL with AP Brakes and, previously, Intrax 1k2 suspension. Warranty company initially said that modified parts would not be covered which was, from reading the threads on here, the accepted position. However, having spent 3 weeks trying to confirm with them in writing that the warranty would be valid in the event of a claim, they have now replied to say "the claims department have advised that they would not be happy to cover the brakes, steering, suspension due to the modifications fitted" and "for the reasons outlined we would not be in a position to offer you the product". i.e. I cannot get a warranty at all!

22-07-2010, 06:01 PM	#44
dpsoden S2 - Picking it up Snake Champion! Helicopter2 Champion! Join Date: Feb 2010 Location: Surrey / Hants border Posts: 36 Casino cash: $2168	Have no issue with them not covering non OEM parts - that's reasonable - it was more that they would not cover the remainder of the car..!