passenger door will not open from the outside

[TMAQ]

My passenger door will not open from the outside. The door unlocks ok and the battery is fully charged.

When you pull the handle on the outside the handle comes all the way out, but the door will not open.

Wondering if anyone else has had this problem, had a quick look though old posts but couldn’t see anything, hopefully an easy fix where something has just come loose.

thanks
Tino