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Old 21-11-2013, 03:52 PM   #11
Neil M
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Two Little asterisks denotes that additional charges MAY apply, it doesn't state that they will, that statement leaves it open to interpretation!

If they levy an additional charge for services or parts provided, then they should state this as being fact and not use the term May!
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Old 21-11-2013, 06:38 PM   #12
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Standardised prices is bollox. I got my dealer down quite a lot on an insp 2. They want the work at the end of the day.
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Old 22-11-2013, 03:25 PM   #13
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I got them down on their Insp 2 before.

Sadly this time, i wasn't prepared in advance.

On the BMW website is says the £669 only applies to participating dealers. I would guess that Battersea don't participate!
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Old 22-11-2013, 04:11 PM   #14
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If they don't participate, the don't give them the business. That way next time they will!
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Old 25-11-2013, 11:16 PM   #15
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I'm just waiting for the follow up call i get after each visit.

MOT passed though and service all done and a few other little bits. Must try and do a few more miles next year though...
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Old 26-11-2013, 06:49 AM   #16
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Bloody hell...£800....That seems a lot but I suppose thats London prices for you.

Makes the chap who looks after my cars seem like a bargain.....Would never trust my cars to anyone else. He was a BMW master tech before he set up on his own a number of years back and since then has looked after my CSL, M3, M5 and TVR T350T when I had them .... What he doesn't know about cars ain't worth knowing..

http://www.forzagb.com/servicing-and...d-maintenance/
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Old 26-11-2013, 12:29 PM   #17
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I think Battersea's labour rate is something like £170 per hour, which makes keeping the warranty upto date a must.

If they weren't 3 miles from my house and on the way to the office, i would probably use Elms like many others, but the convenience factor is pretty high.

When i pushed them on their Inspection 2 service, they relented and reduced the price, but it took a week or two of hassling. Sadly this time i didn't have the time, as i only realised the car needed a service when i was there (time expired service rather than mileage).

On the plus side, after being quoted £650 by the parts department for a replacement load cover for the boot of my E91 (it didn't come with one) I've found one on Ebay for £80. Win.
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Old 26-11-2013, 11:17 PM   #18
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Dont forget there will be an extra charge for shims when the valve clearances are done. Or there should be anyway.....If you drop your car off in the morning and it's ready the same day there's a very good chance that valve clearances have not been done!

BMW servicing prices are getting really aggresive, they're trying to win back customers from indys. We charge £600 for Insp1, £800 for Insp2 (although we do replace the fuel filter in that price). And of course we need the car for 2 days Can probably do 10% off parts for CSL register members.
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Old 27-11-2013, 09:27 AM   #19
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Quote:
Originally Posted by Monkey View Post
Dont forget there will be an extra charge for shims when the valve clearances are done. Or there should be anyway.....If you drop your car off in the morning and it's ready the same day there's a very good chance that valve clearances have not been done!

BMW servicing prices are getting really aggresive, they're trying to win back customers from indys. We charge £600 for Insp1, £800 for Insp2 (although we do replace the fuel filter in that price). And of course we need the car for 2 days Can probably do 10% off parts for CSL register members.
That's good to know.

They did have the car for two days, so no worries there.
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