Michael at KW Germany

NZ_M3 · 08-03-2011, 08:05 AM

Anyone that deal with kw germany on a regular basis?? Anyone know where Michael is?? Have been trying to get a response from him for the last week and no response.

karbonkid · 11-03-2011, 11:11 AM

Any luck yet in hearing from this so called Michael? Cant believe your still having issues with KW.

NZ_M3 · 11-03-2011, 11:22 AM

Quote:

Originally Posted by karbonkid

Any luck yet in hearing from this so called Michael? Cant believe your still having issues with KW.

Story of my life Alex haha .. the coilovers are still sitting a box believe it or not

Finally got hold of someone within KW that replied yesterday and said Michael was in Geneva for the motorshow and will be back on Monday.

karbonkid · 11-03-2011, 11:41 AM

Quote:

Originally Posted by NZ_M3

Story of my life Alex haha .. the coilovers are still sitting a box believe it or not

Finally got hold of someone within KW that replied yesterday and said Michael was in Geneva for the motorshow and will be back on Monday.

I just cant get over the endless amount of trouble you've had. Doesn't help not being in same continent thou!

Nevertheless you have got some serious patients here Tom but all good things come to those who wait! (which in your case is well over due). I would had the first plan to Germany

NZ_M3 · 02-06-2011, 11:26 AM

Only fair that I should update this as I have finally found time to install the shocks and have had every issue sorted to beyond expectation by Michael from KW

There was an email issue during that period when I couldn't track down Michael (strange missing emails - maybe to do with a spam catcher haha), anyway, long story short I contacted another Colleague of Michael KW instead and shortly afterwards Michael made contact and sorted everything out to my satisfaction.

And now with my impression of these KW Competition 2 ways ...

One word .. .WOW.

The car never felt so composed yet compliant (and yet not overly harsh - or maybe we just have smooth roads here in NZ). The adjustment range well beyond my driving capabilities. A great piece of kit overall - I am glad I stuck with it - definitely could not have done it without the personal attention and help from Michael Grassl at KW Automotive. I must say that he must have been extra patient with me especially with answering my endless emails haha ... Cheers Michael if you are reading this.

Would I recommend the kit ... absolutely.

karbonkid · 02-06-2011, 11:35 AM

So glad its all finally sorted for you Tom. Now get out there and enjoy them before they need another overhaul!

**glendog74** · 02-06-2011, 11:35 AM

Quote:

Originally Posted by NZ_M3

Only fair that I should update this as I have finally found time to install the shocks and have had every issue sorted to beyond expectation by Michael from KW

There was an email issue during that period when I couldn't track down Michael (strange missing emails - maybe to do with a spam catcher haha), anyway, long story short I contacted another Colleague of Michael KW instead and shortly afterwards Michael made contact and sorted everything out to my satisfaction.

And now with my impression of these KW Competition 2 ways ...

One word .. .WOW.

The car never felt so composed yet compliant (and yet not overly harsh - or maybe we just have smooth roads here in NZ). The adjustment range well beyond my driving capabilities. A great piece of kit overall - I am glad I stuck with it - definitely could not have done it without the personal attention and help from Michael Grassl at KW Automotive. I must say that he must have been extra patient with me especially with answering my endless emails haha ... Cheers Michael if you are reading this.

Would I recommend the kit ... absolutely.

Great news Tom!

Glad to hear you got it sorted and good of you to let people know that KW have come up trumps with their customer service!

08-03-2011, 08:05 AM	#1
NZ_M3 S5, Sport On, DSC M-track Join Date: Jun 2008 Location: Auckland, New Zealand Posts: 1,434 Casino cash: $13579	Michael at KW Germany Anyone that deal with kw germany on a regular basis?? Anyone know where Michael is?? Have been trying to get a response from him for the last week and no response.

11-03-2011, 11:11 AM	#2
karbonkid S6, Sport On, Traction Off Join Date: Nov 2008 Location: Sussex Posts: 1,912 Casino cash: $10231	Bump! Any luck yet in hearing from this so called Michael? Cant believe your still having issues with KW. __________________

02-06-2011, 11:35 AM	#6
karbonkid S6, Sport On, Traction Off Join Date: Nov 2008 Location: Sussex Posts: 1,912 Casino cash: $10231	So glad its all finally sorted for you Tom. Now get out there and enjoy them before they need another overhaul! __________________

02-06-2011, 11:26 AM	#5
NZ_M3 S5, Sport On, DSC M-track Join Date: Jun 2008 Location: Auckland, New Zealand Posts: 1,434 Casino cash: $13579	Only fair that I should update this as I have finally found time to install the shocks and have had every issue sorted to beyond expectation by Michael from KW There was an email issue during that period when I couldn't track down Michael (strange missing emails - maybe to do with a spam catcher haha), anyway, long story short I contacted another Colleague of Michael KW instead and shortly afterwards Michael made contact and sorted everything out to my satisfaction. And now with my impression of these KW Competition 2 ways ... One word .. .WOW. The car never felt so composed yet compliant (and yet not overly harsh - or maybe we just have smooth roads here in NZ). The adjustment range well beyond my driving capabilities. A great piece of kit overall - I am glad I stuck with it - definitely could not have done it without the personal attention and help from Michael Grassl at KW Automotive. I must say that he must have been extra patient with me especially with answering my endless emails haha ... Cheers Michael if you are reading this. Would I recommend the kit ... absolutely.