Murketts, are they still THE place to take a CSL ander warranty ?

**XPorker** · 21-04-2009, 06:34 PM

Hi all, I'm struggling to get a problem sorted out with the car.
It's has a rattle/clacking noise from the rear end.
Whilst I was up at Simpsons M/Sport having other work carried out, they found a broken rear spring. The pair of them were subsequently replaced under warranty. (as were the rear damper top mounts too)

The "clack" only appears when the car is hot. It can be felt through the floorpan at the leading edge of the boot and directly behind the N/S section of the rear seat when it's been dropped down.
It looks to be in the area of one of the subframe mounts.
The car has been in three times now and still the problem hasn't been rectified.

Whilst I was at Simpsons it was recommended I try and claim for a diff (not to cure the "clack" but as a precaution against incurring a big expense in the future and whilst my car is still under warranty !) as they seem to wear and then get noisy.

On my latest visit to my local dealer yesterday they've said they're going to replace the diff in an attempt to rectify the "clack"

I'm pretty sure it won't fix it, but hey, a new diff is a new diff !

If this doesn't rectify the issue I'm thinking of taking the car down to Murketts who though I've not used them before ( in the past seemed to have a good reputation (and been very knowlegeable) whilst beeing happy to process owners warranty claims for the "usual" CSL issues)

It'll be a nuisance (I'm in Birmingham) but my patience is wearing thin with my local dealer and their inability to fix the car.

Firstly has anyone else had this "clacking" issue ? and secondly any comments about Murketts, their service (and if positive) a contact name ?

Many thanks in advance. XP

**shimmy** · 21-04-2009, 06:40 PM

i still take mine there for services but dont expect miracles, just ask Andy Pressland when you go in and explain as best you can the problems.

Nords · 21-04-2009, 08:12 PM

Adrian Roddis is the Service Manager at Wellsway Bath and they know CSLs well. He is a longtime poster on MTorque under 'Adrian'. I had my Insp2 done there as they weren't the cheapest, but I knew it would be done properly, ie the valves would be done rather than a garage just saying they were done etc. They found my leaking diff pinion seal and power steering fluid pipe and sorted under warranty. I asked him if he could do the steering wheel but to be fair to him, it was only a little 'flat', the stitching was all still perfect etc. He said he couldn't really considering it's condition.

Again, don't expect miracles but better than the average BM and I drive past several to get to him.

http://www.wellswaybmw.co.uk/aboutus/maps.html

Probably about the same distance-ish for you from Birmingham so I doubt that helps, sorry!

dave1 · 21-04-2009, 09:13 PM

it will be one of the the lower track control arms the joint at the diff end take the hub end of and you,ll feel it. i had it proper twat to find

**XPorker** · 21-04-2009, 10:16 PM

Thanks for your comments/recommendations all.
I thought it might be one of the spherical joints on the inner end of the TCA, but I couldn't detect any freeplay in it. I'll see if they'll replace the N/S one when they replace the diff !

Rags · 23-04-2009, 11:29 PM

I would go with Matt (Griggles) at BMW Park Lane Battersea.

He is a mate of mine and I will be chucking my new e92 m3 at him,

21-04-2009, 06:34 PM	#1
XPorker S3 - On the open road Join Date: Sep 2008 Location: West Midlands Posts: 84 Casino cash: $497	Murketts, are they still THE place to take a CSL ander warranty ? Hi all, I'm struggling to get a problem sorted out with the car. It's has a rattle/clacking noise from the rear end. Whilst I was up at Simpsons M/Sport having other work carried out, they found a broken rear spring. The pair of them were subsequently replaced under warranty. (as were the rear damper top mounts too) The "clack" only appears when the car is hot. It can be felt through the floorpan at the leading edge of the boot and directly behind the N/S section of the rear seat when it's been dropped down. It looks to be in the area of one of the subframe mounts. The car has been in three times now and still the problem hasn't been rectified. Whilst I was at Simpsons it was recommended I try and claim for a diff (not to cure the "clack" but as a precaution against incurring a big expense in the future and whilst my car is still under warranty !) as they seem to wear and then get noisy. On my latest visit to my local dealer yesterday they've said they're going to replace the diff in an attempt to rectify the "clack" I'm pretty sure it won't fix it, but hey, a new diff is a new diff ! If this doesn't rectify the issue I'm thinking of taking the car down to Murketts who though I've not used them before ( in the past seemed to have a good reputation (and been very knowlegeable) whilst beeing happy to process owners warranty claims for the "usual" CSL issues) It'll be a nuisance (I'm in Birmingham) but my patience is wearing thin with my local dealer and their inability to fix the car. Firstly has anyone else had this "clacking" issue ? and secondly any comments about Murketts, their service (and if positive) a contact name ? Many thanks in advance. XP Last edited by XPorker; 21-04-2009 at 06:37 PM.

21-04-2009, 08:12 PM	#3
Nords S5, Sport Off, DSC M-track Join Date: Jan 2009 Posts: 527 Casino cash: $1272	Adrian Roddis is the Service Manager at Wellsway Bath and they know CSLs well. He is a longtime poster on MTorque under 'Adrian'. I had my Insp2 done there as they weren't the cheapest, but I knew it would be done properly, ie the valves would be done rather than a garage just saying they were done etc. They found my leaking diff pinion seal and power steering fluid pipe and sorted under warranty. I asked him if he could do the steering wheel but to be fair to him, it was only a little 'flat', the stitching was all still perfect etc. He said he couldn't really considering it's condition. Again, don't expect miracles but better than the average BM and I drive past several to get to him. http://www.wellswaybmw.co.uk/aboutus/maps.html Probably about the same distance-ish for you from Birmingham so I doubt that helps, sorry! Last edited by Nords; 21-04-2009 at 08:15 PM.

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21-04-2009, 06:40 PM	#2
shimmy CSL Register Uber-poster! Join Date: Apr 2008 Location: Uk Posts: 14,646 Casino cash: $43909	i still take mine there for services but dont expect miracles, just ask Andy Pressland when you go in and explain as best you can the problems.

21-04-2009, 09:13 PM	#4
dave1 S5, Sport Off, DSC M-track Join Date: Sep 2008 Location: CORNWALL Posts: 937 Casino cash: $1432	it will be one of the the lower track control arms the joint at the diff end take the hub end of and you,ll feel it. i had it proper twat to find

21-04-2009, 10:16 PM	#5
XPorker S3 - On the open road Join Date: Sep 2008 Location: West Midlands Posts: 84 Casino cash: $497	Thanks for your comments/recommendations all. I thought it might be one of the spherical joints on the inner end of the TCA, but I couldn't detect any freeplay in it. I'll see if they'll replace the N/S one when they replace the diff !

23-04-2009, 11:29 PM	#6
Rags S4 - Getting the hang of it Join Date: May 2008 Posts: 223 Casino cash: $624	I would go with Matt (Griggles) at BMW Park Lane Battersea. He is a mate of mine and I will be chucking my new e92 m3 at him,