Warranty / Mods

[mattCSLnut]

Originally Posted by shimmy

If the usual service manager was there he would know the correct senario but the new gusy dont even know the basics and are in the deep end a little i think.

Right on the money Shimmy I think this is the main problem at the moment for Dan. Our beloved CSL Expert is off sick so people like Dan are being stressed out by inexperienced staff Fight it Dan... remind them that this is a common CSL problem/fault

[Dan]

Originally Posted by DuncanR

I assume you have latest SMG upgrade and all that Dan ?

They tried to re-program it mate and that's not worked!

Originally Posted by AlexGTT

Dan, don't worry about it and just get it done. Mine was at similar miles, had the clutch out and they saw hardly any wear on the plate. Almost new depth of friction material. New flywheel, clutch unit and compensating (something or other.......shows how much notice I take) all fitted under warranty. Job done.

Originally Posted by mattCSLnut

Right on the money Shimmy I think this is the main problem at the moment for Dan. Our beloved CSL Expert is off sick so people like Dan are being stressed out by inexperienced staff Fight it Dan... remind them that this is a common CSL problem/fault

As above guy's I have told him to get on with it and take the box out as he advised he has spoken with BMW warranty and is quite confident the problem will be covered...

It is a shame about Andy not being around and I mentioned this to him that Andy would know the score and also reclaim the £91 of programming, he said they have to be belt and braces and the £91 wasn't covered so I've asked him to query this again!

Let's just hope it's all the same and there is no wear on the plate as usual with CSL's!

[glendog74]

Originally Posted by shimmy

If the usual service manager was there he would know the correct senario but the new gusy dont even know the basics and are in the deep end a little i think. Nice guys but i guess new to BMW and then BMW UK standing over them with a big hatchet!

D'oh! Not great news - especially as i am there next month to have some warranty work done!

Hope you get it sorted Dan.

[Dan]

Originally Posted by glendog74

D'oh! Not great news - especially as i am there next month to have some warranty work done!

Hope you get it sorted Dan.

Thanks Rob, I'll keep you all posted on how it proceed's up there, I've got everything crossed that Andy might be back sometime this week and can intervene (sp) if necessary before things go too far...

I must say Adrian who I'm talking to is a really nice guy and has done his best to talk me though things today so it isn't too bad a situation just yet