Head gasket and oil leak!!

[Bounce]

Originally Posted by billyboysm3

I found out a couple of days ago Ant has left

If I were you Id ring service and speak to Emma Speechley
on 01954 784500 or email Emma.Speechley@ElmsCambridge.co.uk as she is who Ive been speaking to.

As Bounce said say your part of the csl register, say when you drop it off can you have a chat with Gareth (formally Murketts) and tell him the crack.

Billy

Really, didnt know that.

[giraffe]

Ant reason for leaving was he found it too busy , to be fair total of 16 techs it does get busy at times . I have been talking to the dealer principle to sort you guys with some good customer service , Matt gave me some pointers such as the 6+ labour rate which they said yes to also they will have a direct line for you guys to book car in to avoid the normal pain in the arse booking in proceedure , with me (Gareth) or Dan ( also former Murketts Tech ) able to come to phone or talk to you front of house if needed . At some point they will be aranging a open day for all you guys to come have a look around meet and greet us all , hopefully get the workshop full of csl's for some pics ( as suggested by Matt ) . Please be patient as with Ant leaving so soon they short staffed at moment so will be few weeks until this all up and running but i have been asured this will all happen .
Regards Gareth

[shimmy]

Originally Posted by giraffe

Ant reason for leaving was he found it too busy , to be fair total of 16 techs it does get busy at times . I have been talking to the dealer principle to sort you guys with some good customer service , Matt gave me some pointers such as the 6+ labour rate which they said yes to also they will have a direct line for you guys to book car in to avoid the normal pain in the arse booking in proceedure , with me (Gareth) or Dan ( also former Murketts Tech ) able to come to phone or talk to you front of house if needed . At some point they will be aranging a open day for all you guys to come have a look around meet and greet us all , hopefully get the workshop full of csl's for some pics ( as suggested by Matt ) . Please be patient as with Ant leaving so soon they short staffed at moment so will be few weeks until this all up and running but i have been asured this will all happen .
Regards Gareth

Thanks Gareth, nice to know what's happening.

I'll need an oil service soon........In that nice new engine you kindly fitted

[mattCSLnut]

Originally Posted by giraffe

Ant reason for leaving was he found it too busy , to be fair total of 16 techs it does get busy at times . I have been talking to the dealer principle to sort you guys with some good customer service , Matt gave me some pointers such as the 6+ labour rate which they said yes to also they will have a direct line for you guys to book car in to avoid the normal pain in the arse booking in proceedure , with me (Gareth) or Dan ( also former Murketts Tech ) able to come to phone or talk to you front of house if needed . At some point they will be aranging a open day for all you guys to come have a look around meet and greet us all , hopefully get the workshop full of csl's for some pics ( as suggested by Matt ) . Please be patient as with Ant leaving so soon they short staffed at moment so will be few weeks until this all up and running but i have been asured this will all happen .
Regards Gareth

Thanks goes to Gareth for turning my little ideas into reality
BTW, shame about Ant leaving like this he was very good at his job and a nice, helpful chap to boot.

[jibm]

Originally Posted by giraffe

Ant reason for leaving was he found it too busy , to be fair total of 16 techs it does get busy at times . I have been talking to the dealer principle to sort you guys with some good customer service , Matt gave me some pointers such as the 6+ labour rate which they said yes to also they will have a direct line for you guys to book car in to avoid the normal pain in the arse booking in proceedure , with me (Gareth) or Dan ( also former Murketts Tech ) able to come to phone or talk to you front of house if needed . At some point they will be aranging a open day for all you guys to come have a look around meet and greet us all , hopefully get the workshop full of csl's for some pics ( as suggested by Matt ) . Please be patient as with Ant leaving so soon they short staffed at moment so will be few weeks until this all up and running but i have been asured this will all happen .
Regards Gareth

Top chap thanks for the update... ill be using you guys from now on.

[pkumarm3]

why would u pinpoint it to an head gasket?

have u changed the water pump recently? or the radiator or the radiator hoses?

[AlexGTT]

Originally Posted by pkumarm3

why would u pinpoint it to an head gasket?

have u changed the water pump recently? or the radiator or the radiator hoses?

Cylinder compression and leak down tests.

[giraffe]

Ah Shimmy the nice new engine i remember it well had to really fight to get warranty to pay for that but got there in the end will be good to see it again . Good to hear some of you guys will be using Elms especially as i only been with the company a short time , and have to say nice change to work for a company that listen to your ideas and act on them ,it is a shame Ant went so soon as could have put plans into action straight away but hay ho work with what we got and look forward to when the plans in full action .