CSL blues

[Mark CSL]

Gastro
are bmw fixing the car now ?? or are they still giving you the run around ?

Originally Posted by mark csl

Gastro
are bmw fixing the car now ?? or are they still giving you the run around ?

Yes - BMW are fixing it - with the AUC warranty picking up the tab.
I'm disgusted with the aftersales support from the selling dealer.

My local dealer, were, in contrast fighting my corner, although it took a days worth of paperwork collating before AUC would approve it.

[Mark CSL]

Originally Posted by Gastro

Yes - BMW are fixing it - with the AUC warranty picking up the tab.
I'm disgusted with the aftersales support from the selling dealer.

My local dealer, were, in contrast fighting my corner, although it took a days worth of paperwork collating before AUC would approve it.

Glad to see you and bmw are geting it sorted, after all the CSL is the flagship model.

I might get shut of it soon after - haven't decided yet......
Maybe time to get into what I know best - a Porker

[Mark CSL]

Originally Posted by Gastro

I might get shut of it soon after - haven't decided yet......
Maybe time to get into what I know best - a Porker

That was short lived m8 if you are thinking of selling it
Is it all the hassel bmw has given you ??
Or is it too hard core ??

Originally Posted by mark csl

That was short lived m8 if you are thinking of selling it
Is it all the hassel bmw has given you ??
Or is it too hard core ??

Its the hassle to be honest.
I like the hardcore feel (although my wife hates it)........
She wants me to get an Aston now FFS ! - although a Porker will do apparently

[Hypnotic]

That's exactly how BMW dealers make me feel .I had quite a long conversation with BMW UK about it .The dealers must lose them so many car sales. I stopped buying BM's for 9 years through last times experiences. One more spat with the dealers again ,and mine will be gone aswell . The CSL is mint and I love it , but the customer service is diabolical.

[Mark CSL]

Yous will just have to move to scotland and use my dealer the service dep and parts are spot on never a problem.
They get a big from me

[DazBlackCSL]

Sytner in Ascot are also spot on

Well after 3 weeks I've got the car back....
It required a little leverage to get te desired outcome - but all is well now.

Work done on the car included the following :-

1) New clutch (flywheel ok)
2) New rear diff
3) New power steering pipes (leaking)
4) New gearbox switches (apparently intermittent fault with the SMG

Got the car back and its much much better. Seamless gearchanges and no funny twanging noise from the rear on full lock.

Just to cap things off........

- I curbed the offside alloy parking the car - god that annoys me sooooooooooo much. Will need it refurbing soon.

- the garage in question failed to send off my V5 until 10 days ago

So....... out came the pen and paper, and a snotty letter went to the managing director of Sytner......... End result £200 compensation

Anyway....... I'm going to keep the car a little while longer - its had £8k worth of work/parts (including prep work) so it should last a bit before anything expensive goes wrong again (keeping fingers crossed !).