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Old 21-03-2013, 12:36 AM   #11
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Originally Posted by _Nathan_ View Post
Think that has changed now!
Renewed last week and Mondial still insist you use BMW for servicing.I think it's the manufacturer 3 year warranty from new that has changed and you can go anywhere to get a service,as long as they use genuine BMW parts and issue an invoice.
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Old 21-03-2013, 12:40 AM   #12
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Renewed last week and Mondial still insist you use BMW for servicing.I think it's the manufacturer 3 year warranty from new that has changed and you can go anywhere to get a service,as long as they use genuine BMW parts and issue an invoice.
Correct
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Old 21-03-2013, 12:47 AM   #13
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Correct
I know.
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Old 21-03-2013, 12:48 AM   #14
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I know.
Me too
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Old 21-03-2013, 12:49 AM   #15
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Originally Posted by Bounce View Post
Renewed last week and Mondial still insist you use BMW for servicing.I think it's the manufacturer 3 year warranty from new that has changed and you can go anywhere to get a service,as long as they use genuine BMW parts and issue an invoice.
That changed in 2002 Brett.

I bet they cant refuse a claim, because you didnt go to BMW for the service, legally. They may try to. They would have to prove that the car was not serviced correctly.

We get Mercedes trying to invoice people who get their new leased car serviced with us. They quote what we tell them to say and suddenly Mercedes drop the "invoice". That is nothing to do with the 3 yr warranty, but the lease deal. Its all worded in a way that makes you fear it. But in reality, its all bullying tactics.

But on the other hand, is it worth the hassle for what is possibly a few hundred quid saving. I got mine serviced at BMW when it was under warranty. Easy life
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Old 21-03-2013, 12:55 AM   #16
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That changed in 2002 Brett.
We always were a bit behind the times down here mate.
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Old 21-03-2013, 01:04 AM   #17
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Shane - block exception doesn't apply to extended warranties, only the original one.

I just checked the latest Modial docs online and you are right they still say that you must use authorised BMW dealer.

I've deffo seen info to the contrary as seen below but best not to take the internet's word for it eh!

http://www.cslregister.com/forum/sho...6&postcount=15
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Old 21-03-2013, 01:14 AM   #18
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I've seen a claim where engine was replaced and last service was indie BMW specialist oil service, service book checked and authorised by BMW warranty Mondial. (not mine)
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Old 21-03-2013, 01:17 AM   #19
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I've seen a claim where engine was replaced and last service was indie BMW specialist oil service, service book checked and authorised by BMW warranty Mondial. (not mine)
but was the oil service carried out before the warranty was taken out or after.
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Old 21-03-2013, 10:05 AM   #20
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Originally Posted by _Nathan_ View Post
I just checked the latest Modial docs online and you are right they still say that you must use authorised BMW dealer.
I took out the fully comp Mondial policy yesterday - £65/mth with £250 excess. Chap on phone said you do not have to use BMW to service, but MUST be serviced correctly. I'll still use BMW though. Might try Elms?
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