BMW Warranty

[Pip1968]

Originally Posted by inaglasshouse

Yes, I know that people have successfully claimed despite 2 year+ gaps. Including the dealer being asked to photocopy the service book, so BMW warranty were definitely aware of the violation of the letter of the law. With that said, I believe that the mileage was very low between services, and all history was BMW main dealer, so the claimant was not taking the p*ss (it was an oversight, not a negligent approach to looking after the car).

That is interesting to hear but I assume the claim was not directly related to the missed service ie blown engine and missing an oil service (or more than a two year gap before service)

Pip

[inaglasshouse]

Originally Posted by Pip1968

That is interesting to hear but I assume the claim was not directly related to the missed service ie blown engine and missing an oil service (or more than a two year gap before service)

Pip

Probably not directly related, but BMW could have been a lot more unreasonable than they were. They could have wriggled - it was unlikely, but not indisputable, that the failure could be related to the 2 year+ interval and possible oil degradation.

So, in my view, thumbs up to BMW warranty for playing the game nicely in this case.