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15-10-2010, 09:49 PM | #11 |
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15-10-2010, 09:52 PM | #12 |
S4 - Getting the hang of it
Join Date: Jan 2010
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When i bought mine, the previous owner called BMW to transfer the warranty while i was there. I gave my adress details & bank details, all of wich i got the guy to read back to me.
After 5 mins, job done, & revised docs to follow in the post. The revised docs arrived a month later, to my adress but listing the previous owners name & bank details. I called them back to sort it out to be told they had cancelled the warranty due to non payment (trying to debit the previous owners account). This was sorted & the warranty reinstated, & again revised docs to follow. The new details never did show up, so i called again & was told that i must have them as they were sent recorded delivery & had been signed for. I confirmed that i had not recieved them & had not signed for anything, but i was told that i must be mistaken as they had proof of signature. I asked for details of the adress they had sent to & proof of the signature recieved, & discovered that BMW had not sent to my adress, or the previous owners adress, but somewhere else entirley! With my bank details! All resolved now, fingers crossed. They really do struggle with the easy suff at times. |
15-10-2010, 10:00 PM | #13 |
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Maybe they just lost interest when you were speaking?
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15-10-2010, 10:00 PM | #14 | |
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Quote:
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15-10-2010, 10:01 PM | #15 |
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Had a new Vanos and new diff plus a few bits and bobs
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15-10-2010, 10:02 PM | #16 |
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Cha'mone Mother F**ker! |
15-10-2010, 10:03 PM | #17 |
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Nice one Shim.
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15-10-2010, 10:37 PM | #18 |
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15-10-2010, 10:42 PM | #19 |
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15-10-2010, 10:44 PM | #20 |
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