CSL Register

Go Back   CSL Register > General > Main Message Centre

Reply
 
Thread Tools Display Modes
Old 12-09-2013, 04:04 PM   #1
Marc
Wonky 'L' after Washing
 
Marc's Avatar
 

Join Date: Dec 2009
Location: australia
Posts: 11
Casino cash: $847
Marc is on a distinguished road
Exclamation Bad dealing Raven Performance.com Canada

After reading about Curly`s wows with Shark Performance [I feel your pain]
I feel compelled to advise everyone of another company Raven Performance owned and run by John Dimoff based out of Markham Canada. Worst buying experience Ive had.

Short story, wanted a bolt in harness bar for the CSL no one in Australia makes such an Item without custom fitting. Searched net contacted Raven about thier product back in early May. Given price which after discussion included freight to me in Sydney, told 5 weeks to deliver. Deal done, all good until now.Then the s#$% starts.
4 weeks after order placed still no bar. Numerous emails, loosing patients. 10 weeks later after more phone calls and emails, missed track days still waiting. Starting to really loose patents by this point. Going on 12 weeks getting F#&*(#% pissed by this stage.
Item finally lands in Sydney for pickup a week later. Freight company calls me to advise additional freight charges of $500 are applicable. Rang John not much help, freight forwarder advises I either pay or item is destroyed. After already investing too much time and money I have no choice but to bend over for another serve....
I get bar home check invoice attached to discover Raven have charged me $110 provincial tax which on exports should not have been charged. Ring and email John all details twice of additional charges told me his on it and will get back to me. That is now going on 4 weeks and more empty promises to address the issue.
Written it off to bad experience.
BE WARNED
Thanks for nothing Raven
__________________
marc
Marc is offline   Reply With Quote
Old 13-09-2013, 09:14 AM   #2
0-60Motorsports
S5 - Full Throttle
 

Join Date: Aug 2008
Location: Kingdom of Bahrain
Posts: 481
Casino cash: $3271
0-60Motorsports
Send a message via AIM to 0-60Motorsports Send a message via MSN to 0-60Motorsports
Default

WOW. Thats not good. Sorry to hear about your experience. I hope they get back to you and refund you the extra charges.
__________________
EURO 04 M3 Current Mods: GC Coilovers, Eibach Sways, RE RCA?s, VCSL Bumper, OE CSL Boot, VCSL CF Rear Diffusor, DIETZ TV in Motion, SS Stepped Headers and catless, SS Res X Pipe, SS Race exhaust, OEM CSL Steering + interior, OEM CSL Intake, MSS54HP with HTE Tune, BBS CH's/LM?s FX-R Projectors + night breakers, STOPTECH ST60/40, RE Front strut brace, DINAN Rear Strut Brace,

0-60Motorsports is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 07:06 PM.


Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
(c)www.wickedwifi.co.uk