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Old 23-03-2016, 09:08 PM   #1
Mark CSL
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Default DEALER'S why do we use them ?

Took my 1M in for a new front screen after a rock hit it.

When i went to leave i see my car driving out the bay i parked it in,
Heading round the back low and behold the lad is on the phone and driving my car with 1 hand

Went in and said to the receptionist is this the norm ? I was told no and she took my details and reg i went on my way low and behold no phone call
I will not miss the service manager when I go to collect it tomorrow


Would you be happy with this ?
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Old 23-03-2016, 10:45 PM   #2
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Not at all I would have gone straight past the receptionist, to the Service desk and ask for Service manager to deal with it, there & then.
Hopefully you'll get a chance to do that when you collect it
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Old 24-03-2016, 12:27 AM   #3
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No way I would demand compensation
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Old 24-03-2016, 08:38 AM   #4
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Compensation for what exactly? He didn't crash it or damage it, he was just driving it badly.
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Old 24-03-2016, 09:03 AM   #5
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It more the fact when driving on the phone he is not paying full attention to driving if he kerbs a wheel or some one backs out and he’s not paying attention its a lot of hassle i have to go through.


i expect them to look after my car like i would for over £100 an hour
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Old 24-03-2016, 10:46 AM   #6
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I'm not defending him, just saying to NW99 that you can't demand compensation when you weren't actually hurt or wronged in any way.
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Old 25-03-2016, 09:09 AM   #7
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Quote:
Originally Posted by nw99 View Post
No way I would demand compensation
fecking ambulance chaser



Quote:
Originally Posted by Mark CSL View Post


i expect them to look after my car like i would for over £100 an hour
if they treat mine like i treat it.......gawd help me
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Old 24-03-2016, 12:09 PM   #8
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Quote:
Originally Posted by nw99 View Post
No way I would demand compensation
Me neither, there is nothing to be compensated for. I would have a stiff word about it though.

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Old 24-03-2016, 03:50 PM   #9
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I usually leave the dashcam in the car when I have it serviced, although they could easily disconnect it.

Obviously not helpful in this case.
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Old 24-03-2016, 05:56 PM   #10
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It's a NO GO
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