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Old 23-11-2008, 03:17 PM   #4
glendog74
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Quote:
Originally Posted by mark csl
Looking good there glendog74

I have found Roy verry good they may have just not had the part you orderd but all is good in the end.

I love my 3 dash parts and the window switches i think it should have come
with these parts from BMW
CA sent me a part that was clearly damaged 6 weeks after ordering. I sent it straight back and have only last week recieved the replacement - some 18 weeks after ordering...!

Don't get me wrong, Roy seems a nice bloke but customer care isn't their strong point. It was always me having to ring up and chase the order every month rather than them advising me of a delay as should be the case. They didn't even offer to pay the postage on the return i sent - minor issue i know, but like i say, lacking customer care and not how things should be!

Anyway all sorted now, but they've lost a customer for the future...
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