Okay
Have emailed and heard back from Stacy (or Bekki) - she didn't say .
Quick to respond ans as posted above the reply email is a generic one they send out for getting a replacement unit (including an application form).
Basically they DON'T do outright purchases - they will only replace if you can show that your mirror is faulty - so basically you have to wait for it to blow up and start dribbing corrosive mercury before they will consider an exchange deal - bit stupid if you ask me.
This was her final email:
Quote:
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Originally Posted by Sybesma’s Electronics
The cost would be $175 (USD) and the return of the defective core would be your expense as well. We don't offer out right purchases, we must have the core back. Thank you
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I am going to email her again and put a case to her about the CSL and expensive interior.