[Equinox]

You are the same as any other Vat EX country, I assume they just decide they don't want to do it. If they were sending them to you then may be a little more helpful as then they know the tyres are going directly to an ex vat country, if your collecting them then there is a chance the tyres may not end up in a non vat ex country and that's what they are trying to eliminate the risk of.