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-   -   Bloody BMW Insured Warranty Idiots!! (http://www.cslregister.com/forum/showthread.php?t=4933)

Bounce 15-10-2010 08:49 PM

Quote:

Originally Posted by s.mac (Post 69438)
I think it will run like new Bounce :whistle:

Fook me,another one.;)

portlandgrey 15-10-2010 08:52 PM

When i bought mine, the previous owner called BMW to transfer the warranty while i was there. I gave my adress details & bank details, all of wich i got the guy to read back to me.
After 5 mins, job done, & revised docs to follow in the post.

The revised docs arrived a month later, to my adress but listing the previous owners name & bank details.

I called them back to sort it out to be told they had cancelled the warranty due to non payment (trying to debit the previous owners account).

This was sorted & the warranty reinstated, & again revised docs to follow.

The new details never did show up, so i called again & was told that i must have them as they were sent recorded delivery & had been signed for.

I confirmed that i had not recieved them & had not signed for anything, but i was told that i must be mistaken as they had proof of signature.

I asked for details of the adress they had sent to & proof of the signature recieved, & discovered that BMW had not sent to my adress, or the previous owners adress, but somewhere else entirley! With my bank details!

All resolved now, fingers crossed.

They really do struggle with the easy suff at times.

shimmy 15-10-2010 09:00 PM

Maybe they just lost interest when you were speaking?

Bounce 15-10-2010 09:00 PM

Quote:

Originally Posted by portlandgrey (Post 69442)
When i bought mine, the previous owner called BMW to transfer the warranty while i was there. I gave my adress details & bank details, all of wich i got the guy to read back to me.
After 5 mins, job done, & revised docs to follow in the post.

The revised docs arrived a month later, to my adress but listing the previous owners name & bank details.

I called them back to sort it out to be told they had cancelled the warranty due to non payment (trying to debit the previous owners account).

This was sorted & the warranty reinstated, & again revised docs to follow.

The new details never did show up, so i called again & was told that i must have them as they were sent recorded delivery & had been signed for.

I confirmed that i had not recieved them & had not signed for anything, but i was told that i must be mistaken as they had proof of signature.

I asked for details of the adress they had sent to & proof of the signature recieved, & discovered that BMW had not sent to my adress, or the previous owners adress, but somewhere else entirley! With my bank details!

All resolved now, fingers crossed.

They really do struggle with the easy suff at times.

There not the best at paperwork mate.:banghead:

shimmy 15-10-2010 09:01 PM

Quote:

Originally Posted by BOUNCE (Post 69436)
Come on Shim,what have they given you now.:tonqe:

Had a new Vanos and new diff ;) plus a few bits and bobs

glendog74 15-10-2010 09:02 PM

:thumbs: :thumbs:

Bounce 15-10-2010 09:03 PM

Nice one Shim.:thumbs:

shane@mbtech 15-10-2010 09:37 PM

Quote:

Originally Posted by shimmy (Post 69447)
Had a new Vanos and new diff ;) plus a few bits and bobs

:smokin:;)

shimmy 15-10-2010 09:42 PM

Quote:

Originally Posted by lawsy (Post 69458)
:smokin:;)

Still waiting to pick her up!

shane@mbtech 15-10-2010 09:44 PM

Quote:

Originally Posted by shimmy (Post 69461)
Still waiting to pick her up!


No need to let her go now Shim:beer:


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