Subframe.

[KPNUTZ]

I has an inspection on my new Cesil which showed a slight crack on the subframe/boot floor, I agreed to buy the car and sort this myself.

Having visited Bluebell BMW today they have booked it in to inspect and said they've had loads in recently, I asked about a courtesy car and was told they don't supply a car for warranty work! Is this standard practise?

[Pooky]

Er, no

[Bounce]

You should be getting a courtesy car free of charge.;)

[Mark CSL]

I got a brand new 316d :thumbs:

Go to another BMW dealer :whistle:

[dave wilkinson]

i was offered a courtesy car. had mine done near on two years ago tho so may have changed (doubt it tho). your in good hands there, did a cracking job of mine :hahaha: mines like new underneath :thumbs:

[KPNUTZ]

That's what I thought, it was the girl on the desk that said it, I'll wait to speak to the workshop manger on wed, if he says the same ill leave it and go somewhere else!

[KPNUTZ]

I've no issue with their work, they did a top job on a previous car but I will need a courtesy car.

Where abouts do you live Dave?

i was offered a courtesy car. had mine done near on two years ago tho so may have changed (doubt it tho). your in good hands there, did a cracking job of mine :hahaha: mines like new underneath :thumbs:

[KPNUTZ]

Wow!! By the seat of your pants in that beast I'm sure haha

I got a brand new 316d :thumbs:

Go to another BMW dealer :whistle:

[shimmy]

The tech sheet from BMW even says they should offer a car loan.

Just take it soemwhere else.

[J2LTB]

Knights BMW Stoke have provided me with a Mini cooper D in bright orange. Im guessing Blue bell Crewe ???? So far so good

[KPNUTZ]

No its Bluebell Handforth Dean.

Knights BMW Stoke have provided me with a Mini cooper D in bright orange. Im guessing Blue bell Crewe ???? So far so good

[Neil M]

Having visited Bluebell BMW today they have booked it in to inspect and said they've had loads in recently, I asked about a courtesy car and was told they don't supply a car for warranty work! Is this standard practise?

Do you have a copy of the Document I referred to on the other 'Subframe Pole' thread in the Technical Area.
Page 4, of this document refers to reimbursement for the costs of a courtesy car, which the Dealer can claim back from BMW.
It's not like Blue Bell to refuse, they obviously don't want to undertake the fix.
Sounds as though you might have to tell them what your rights are, PM me your email and I'll send you a copy of the doc. :supz:

[3wheels3]

I know Blue Bell Wilmslow/Handforth Dean have loads of love & respect for csl for long time and service manager knows them well the 7 yrs I've been going there. imo outside of Elms with Gareth et al this is the place to go.

[shimmy]

I know Blue Bell Wilmslow/Handforth Dean have loads of love & respect for csl for long time and service manager knows them well the 7 yrs I've been going there. imo outside of Elms with Gareth et al this is the place to go.


tell em to get the curtosy car out then...least they can do for £5k of work!:119:

[KPNUTZ]

Cheers chaps, ill be on the phone tomorrow, hopefully it was just the woman on the counter talking rubbish!

Neil will PM you.

[CraigMillwardCroft]

My car booked for MOT and service and the boot inspection 19th March at ELM's :thumbs:

[KPNUTZ]

Well just got off the phone and havin spoke to Rob the workshop manager an he informed me a car will be supplied. Judging by the previous job I had done I'm confident the repair will be done well!

[3wheels3]

I'm confident it will :)

[mickaldo]

Well just got off the phone and havin spoke to Rob the workshop manager an he informed me a car will be supplied. Judging by the previous job I had done I'm confident the repair will be done well! it will be spot on mate mine was done thereand they have done loads of them.

[KPNUTZ]

I've just been reading about the subframe fix and on a few posts it seems some people have to contribute to the repair, aside from that someone also mentioned that you need to budget for around 1k to replace bushes etc! Is this true?