BMW warranty, must be serviced by BMW?

[Barry C]

Hey, do you know if I have my local specialist service the car does it void the warranty? It needs an inspection 1 in 3k miles

[Bounce]

Hey, do you know if I have my local specialist service the car does it void the warranty? It needs an inspection 1 in 3k milesIt must be carried out by BMW.;)

[Mark CSL]

It must be carried out by BMW.;)
Not True
It must be done with BMW parts and fluids that are in spec with BMW
my car was serviced with Thorney Motorsport and when i had the engine problem bmw asked for the service book,
The services carried out were ok and the warranty paid for the new engine.

Unless they have change the wording on the policy in the last 2 years
but my csl still has the full 0 excess warranty on the car :thumbs:

[MKoop]

Barry, I brought mine to Belfast when it was under warranty. Wouldn't trust any other dealers around my area

[sailorbaz]

Barry, in addition to MKoops comment, I took mine to the Country Garage in Ballymena for her InspII and were faultless. I'll be taking her back there for her Oil Service in July again,
can't fault them. :thumbs:

[shane@mbtech]

Not True
It must be done with BMW parts and fluids that are in spec with BMW
my car was serviced with Thorney Motorsport and when i had the engine problem bmw asked for the service book,
The services carried out were ok and the warranty paid for the new engine.

Unless they have change the wording on the policy in the last 2 years
but my csl still has the full 0 excess warranty on the car :thumbs:

Before you take the warranty out it does not need to be BMW, just full service history.

Once you take the warranty out, you have to use BMW. European block exemption does not apply to aftermarket warranties iirc. So you are contracted to stick to the policy wording.

It does state in the policy wording that it does need BMW service, once you are under warranty, and that was more than 2 years ago.

[Bounce]

Not True
It must be done with BMW parts and fluids that are in spec with BMW
my car was serviced with Thorney Motorsport and when i had the engine problem bmw asked for the service book,
The services carried out were ok and the warranty paid for the new engine.

Unless they have change the wording on the policy in the last 2 years
but my csl still has the full 0 excess warranty on the car :thumbs:I asked them on Thursday Mark,it must be serviced by BMW once you have the extended warranty.If it was serviced by an indie before using oem parts then this is also ok,but once you take out the warranty its a BMW approved workshop.;)

[Mark CSL]

I asked them on Thursday Mark,it must be serviced by BMW once you have the extended warranty.If it was serviced by an indie before using oem parts then this is also ok,but once you take out the warranty its a BMW approved workshop.;)
Did you ask the bmw dealer or speak to bmw warranty ?

[shane@mbtech]

Did you ask the bmw dealer or speak to bmw warranty ?

I spoke to the warranty company, because when I took mine out it had non BMW services in the book. They told me that was fine, but once the warranty was active it needed to go to BMW main dealer to keep warranty valid.

I then read it in the warranty book I recieved.

Thats how I read it anyway.

[billyboysm3]

Before you take the warranty out it does not need to be BMW, just full service history.

Once you take the warranty out, you have to use BMW. European block exemption does not apply to aftermarket warranties iirc. So you are contracted to stick to the policy wording.

It does state in the policy wording that it does need BMW service, once you are under warranty, and that was more than 2 years ago.

This is correct and what modial told me

[Mark CSL]

I can see why they do it so the car gets the correct service and fluids.

My old CSL has been to Bmw since the new engine so that's ok :hahaha:

[shane@mbtech]

I can see why they do it so the car gets the correct service and fluids.

My old CSL has been to Bmw since the new engine so that's ok :hahaha:

If I sold a warranty to a customer and they took it elsewhere to get it serviced, they can go fuck themselves if the engine blows up. :hahaha:

I can see why they do it.

[Barry C]

Thanks guys, coincidentally I had a coffee with my Indy mechanic yesterday and a BMW technician (both friends of mine) and the bmw tech told me to get it serviced where ever I want and that the warranty will still be honoured.

Mkoop and Baz if you ever need to get your car serviced by BMW down south I know one of the guys in Barry Motors in Galway and he would be a very good mechanic and knows his way around CSL's.

[Mark CSL]

If I sold a warranty to a customer and they took it elsewhere to get it serviced, they can go fuck themselves if the engine blows up. :hahaha:

I can see why they do it.

It that a Manchester thing Lawsy :whistle::hahaha::hahaha::hahaha::hahaha:

[shane@mbtech]

It that a Manchester thing Lawsy :whistle::hahaha::hahaha::hahaha::hahaha:

Dunno I'm a scouser:hahaha:

[Bounce]

Thanks guys, coincidentally I had a coffee with my Indy mechanic yesterday and a BMW technician (both friends of mine) and the bmw tech told me to get it serviced where ever I want and that the warranty will still be honoured.

Mkoop and Baz if you ever need to get your car serviced by BMW down south I know one of the guys in Barry Motors in Galway and he would be a very good mechanic and knows his way around CSL's.If you ever need major warranty work they may ask to see your service record and if you have had it done by an indi they may not honour it,im sure your tech friend would honour it,but Mondial wont.Just be carefull Barry.;)

[Barry C]

If you ever need major warranty work they may ask to see your service record and if you have had it done by an indi they may not honour it,im sure your tech friend would honour it,but Mondial wont.Just be carefull Barry.;)

Yep, I know what you are saying. Probably better off not giving them an excuse. It's not as if my Indy is any cheaper either but I know he's better than BMW hence why I'd prefer to use him.

[shimmy]

Yep, I know what you are saying. Probably better off not giving them an excuse. It's not as if my Indy is any cheaper either but I know he's better than BMW hence why I'd prefer to use him.

I've found that having a decent BMW check every now and then acts as a great second sight of the car which does bring up issues that the indie didnt see.

[giraffe]

Yep, I know what you are saying. Probably better off not giving them an excuse. It's not as if my Indy is any cheaper either but I know he's better than BMW hence why I'd prefer to use him.
All depends on who you use at BMW , i no there are dealers or techs that wont no what a csl is but were not all like that :thumbs:

[Barry C]

All depends on who you use at BMW , i no there are dealers or techs that wont no what a csl is but were not all like that :thumbs:

ABSOLUTELY. I know you and Elms come highly regarded and I'm sure you do a great job but some of the BMW garages in Ireland wont know what a CSL is..

[giraffe]

ABSOLUTELY. I know you and Elms come highly regarded and I'm sure you do a great job but some of the BMW garages in Ireland wont know what a CSL is..
:hahaha: i no mate , have you bedded in that clutch nice and gently :hahaha:

[SachaR]

Hi, Might be of interest to future owners, when I sold my csl via Nick Johnson, he managed to get a BMW warrenty even though the car had not had its previous 3 services done by a Stealer (in Italy they are know for not even carrying out the work or changing the parts they charge you for!!!!).

Supposedly as with new cars, warrenties must be upholded even if not service by dealers on the condition that the correct parts are used for the service. The dealer who supplied the warrenty on my car said it was covered on the condition that if something failed, as long as it was official BMW parts it would be no problem.

[Bounce]

Hi, Might be of interest to future owners, when I sold my csl via Nick Johnson, he managed to get a BMW warrenty even though the car had not had its previous 3 services done by a Stealer (in Italy they are know for not even carrying out the work or changing the parts they charge you for!!!!).

Supposedly as with new cars, warrenties must be upholded even if not service by dealers on the condition that the correct parts are used for the service. The dealer who supplied the warrenty on my car said it was covered on the condition that if something failed, as long as it was official BMW parts it would be no problem.But once you have the BMW warranty,BMW must service it.;)

[shimmy]

And getting a BMW warranty is No guarantee of them covering you. The car has to have been serviced properly. They don't check this when they take the policy on.

[The Gorilla]

Hi,

I think you will find that the Law is, that
if a Car is serviced at the correct service intervals
and all or any recalls are carried out within the
prescirbed timeframe for the Warranty work,
and that original parts are used and the
Garage is Type approved, be they a Main Dealer
or not, then any Claim under Warranty can be
corrected or replaced by a Manufactures dealer.

It was a European directive a few years ago,
to try and prevent Manufactures seeking
to create a Monopoloy on Servicing and refusing
to do Warranty work upon non franchised but
correctly serviced Cars.

Thus if your Local Independant is type accredited
and did Servicing on the Car using original parts
then the Manufactuer has to warrant the Warranty.

You might not get to be the first in the que but they
can not refuse to repair.

However the Law itself starts to colour Grey when
you get into extended Warranties etc due to the
arguement of, is this just a continuation of
the original existing Warranty in Law ?
or is this a New Warranty external of the original
Manufacturers Warranty Period as it now upholds
new Caveats and stipulations.

So, if you have a BMW Warranty and the Car has been
serviced in accordance with the correct service intervals
using original BMW Parts, then as long as the Independant
is accredited, BMW have to honour all and any Warranty
work, unless they can prove faulty workmanship regarding
installation and or fitting of parts is to blame.

In short a fucking minefield that Solicitors and Barristers love
with aplomb.



Regards,

The Gorilla.

[Bounce]

Hi,

I think you will find that the Law is, that
if a Car is serviced at the correct service intervals
and all or any recalls are carried out within the
prescirbed timeframe for the Warranty work,
and that original parts are used and the
Garage is Type approved, be they a Main Dealer
or not, then any Claim under Warranty can be
corrected or replaced by a Manufactures dealer.

It was a European directive a few years ago,
to try and prevent Manufactures seeking
to create a Monopoloy on Servicing and refusing
to do Warranty work upon non franchised but
correctly serviced Cars.

Thus if your Local Independant is type accredited
and did Servicing on the Car using original parts
then the Manufactuer has to warrant the Warranty.

You might not get to be the first in the que but they
can not refuse to repair.

However the Law itself starts to colour Grey when
you get into extended Warranties etc due to the
arguement of, is this just a continuation of
the original existing Warranty in Law ?
or is this a New Warranty external of the original
Manufacturers Warranty Period as it now upholds
new Caveats and stipulations.

So, if you have a BMW Warranty and the Car has been
serviced in accordance with the correct service intervals
using original BMW Parts, then as long as the Independant
is accredited, BMW have to honour all and any Warranty
work, unless they can prove faulty workmanship regarding
installation and or fitting of parts is to blame.

In short a fucking minefield that Solicitors and Barristers love
with aplomb.



Regards,

The Gorilla.I agree with what you are saying and that when your BMW is new and under manufacturers 3 year warranty,you can get it serviced anywhere you like,as long as OEM parts are used at the right times.But for the extendable warranty it does say in the wording that an approved BMW workshop must be used.I cant see any solicitor getting you out of this.;)

[The Gorilla]

Hi,

The Reason why its should also apply to
extended Warranty is that BMW do not
actually do the Warranty.

BMW Warranties are undertaken by an Insurance
company, not BMW directly, which is subsequently taken on
by the Insurance Group's Underwritters.

Thus the European Ruling is that
its against European Anti Competition Law to
sell a Third Party Insurance, [Warranty] to any indvidual
that is 'invalid' should the indvidual elect to
have the item [Car] repaired by an Agent
of their choice that is competent to undertake that
repair using original replacement or uprated
original manufactures parts.

There is even a black hole there somewhere,
that repairs are still covered if undertaken without
manufactures parts, in that if the parts used can be proven
to be of equall or better quality than those as
originally specified.

Its the reason why if your Insurance company advocates that
you can only have your car repaired by 'x' after a
accident, it is actually unlwaful.

Much case Law on that topic for sure.

As I said its a minefield at which the Legal Industry
rubs its hands in glee.

Nothing like a emotional contested dispute to get
the fee metre rotating.

Nothing more emotional to most than,
Cars, Divorce and Wills !!!

Regards,

The Gorilla.

[Barry C]

Block Exemption - Protecting Your Warranty and Saving You Money

Due to changes in European legislation block exemption means that your manufacturers warranty will not be made invalid if you bring your Porsche or Lotus to us for servicing. We will service your car in accordance with the manufacturer's specification using genuine Porsche or Lotus parts.

In October 2003 European Union legislation affecting the motor trade came into force. Its full title is 'Block Exemption Regulations 1400/2002' (in short 'BER').

This legislation changes the way cars may be serviced and repaired and gives motorists a lot more freedom in their decision as to who should look after their cars.

Before BER, it was very difficult to have cars, which were still covered by the manufacturer's warranty, serviced anywhere except a franchised dealer. Now motorists can use any garage of their choice to service their cars without invaliding the manufacturer's warranty.

The latest revision of the BER introduces four 'freedoms' that are aimed at safeguarding free competition in the entire market for vehicle spare parts, service and repair. They affect the way in which the parts distributor can act in the market.

We have compiled a PDF outlining the Block Exemption legislation in full detail. You may download it here (http://specialistcarsireland.com/BlockExemption.pdf).


Taked from a porsche indy's website, sounds good;)

[shimmy]

Taked from a porsche indy's website, sounds good;)

But just as Gorilla said, it only applies to Manufacturers Warranty period. As son as you get later warranty it does not apply.

[shane@mbtech]

You contact mondial for warranty. You enter a contract with mondial, you are effectively buying insurance, you abide by the contract you agreed to.
If you dont like said contract, dont agree or proceed.

Oh hang on, its too fucking good to not proceed;):hahaha:


Pretty simple to me.

[Bounce]

Exactly what im trying to say Shane:thumbs: