View Full Version : My Insurance company value my CSL at £19500
Hi All
On the 09/04/10 I crashed my CSL straight into a wall head on it was so bad they had to cut the roof off to get me out. I spent the night in hospital and the next day got out and was back to work within 2 weeks. So all good until this morning when the insurance gave me my offer £19500. I asked the guy if he was joking but he said no that was there offer that is the glasses guide value.
Can anyone help me with this has anyone had experience with an insurance company dealing with a write off value.
Details on my car for a value (what do you think)
BMW M3 CSL 100% original
Silver Grey
Reg date 30/09/04 build date dec 2003
3 previous owners
39000 miles
Spec
BMW Business CD
Rear park distance control
Cup wheels
Air Con
Xenon lights
All books, keys and owners wallet as new
Just serviced Feb 2010, Tax, MOT, wheels refurbished and had a full detailed valet
Full BMW main dealer service history
Pre-delivery check 29/09/04
Running-in check 1062 miles 04/01/05
Brake fluid 7124 miles 10/04/06
Oil service 10,317 miles 15/02/07
Brake fluid 23,968 miles 05/05/08
Inspection 1 / Micro-filter 23,968 miles 05/05/08
Oil service / Micro-filter 36,930 miles 16/02/10
Brake fluid 36,935 miles 17/02/10
I sent everything to the insurance they required
V5 reg doc/MOT
All Keys
FBMWSH service book
Copy of my licence
Original cert insurance
Photos of my car before and after the crash
I printed of all the CSLs for sale on piston heads and auto trader as a guide with around the same miles.
CSL buyers guide
Please help my car must be worth more than £19500
Regards
Vito :bigcry:
Hi Vito,
When you disagree with an insurer on the pay-out value your best bet is to demonstrate to them that similar or even identical cars are worth a lot more than what they are offering.
It seems as though you've already been able to find other CSL's for sale, I assume you've sent this in, what was the outcome of this first of all?
Feel free to ask away with any queries and I'll help as much as possible, I've been dealing with these idiot insurance companies for 10 years now! :bigcry: :thumbs:
csl_mba
08-06-2010, 01:09 PM
Gutted mate, glad you are ok though :)
Sounds like the insurance payout is abouft £6-7k out imo. What are they using from the glasses guide (trade/private/good condition?). I think giving them examples is the best you can do really :(
Mark
DuncanR
08-06-2010, 01:23 PM
Sorry to hear that news Vito, glad you are all mended yourself mate, hope that your Insurers come up with more money for you.
shimmy
08-06-2010, 01:34 PM
£24-26 realistically is acheivable
dont settle and dont accept the offer
use the insurance ombudsman if you get no luck after you have justified your claim to them for the full value
£24-26 realistically is acheivable
dont settle and dont accept the offer
use the insurance ombudsman if you get no luck after you have justified your claim to them for the full value
The Ombudsman has a minimum 6 month backlog at the moment and he won't get anywhere until he has fully set out his complaint against the inurance company first, if he doesn't do this the the FOS (Financial Ombudsman Service) will just kick it out and tell him to go back to the insurer first to give them a chance to resolve the issue!
cslgirl
08-06-2010, 01:36 PM
Sorry to hear that Vito! Glad you are on the mend.
This was my recent concern when insuring my csl as they said they went by Parkers guide. I questioned this as I asked how could they find one for that price,they then said to me to find one as I had owned, they may have to pay out more or less of the valuation I initially gave them.
Will they not replace it rather than give you the money? I would tell them to go find one with your spec for sale........
Sorry to hear that Vito! Glad you are on the mend.
This was my recent concern when insuring my csl as they said they went by Parkers guide. I questioned this as I asked how could they find one for that price,they then said to me to find one as I had owned, they may have to pay out more or less of the valuation I initially gave them.
Will they not replace it rather than give you the money? I would tell them to go find one with your spec for sale........
Always best to get agreed value if it's available, I'm sure CCI do it, have just emailed and asked...
cslgirl
08-06-2010, 01:54 PM
Always best to get agreed value if it's available, I'm sure CCI do it, have just emailed and asked...
I am with Flux Direct and I think its NIG who I am insured with. Do I just email Flux then and ask for an agreed value ? They questioned my value and said the figure of £22k which was in the Parkers guide.
mattCSLnut
08-06-2010, 02:12 PM
Of course your CSL was worth more than that. I'd say minimum £26 000 but more like £28 000 and ask them how much they want for salvage :whistle: Talk about adding insult to injuries :clown: :banghead: The cheeky fookers are trying it on with U m8, thinking you've not recovered from a concussion. Using Glasses Guide that's not worth the paper it's written on explains a lot, and anyway as the name suggests it's a bloody "GUIDE" for lazy car dealers and Insurance Co., not the bliming Bible. Tell them if they think they can buy a replacement for your low mileage SG CSL (like for like) for £19500, I for one would like to know how ? and from where ? as for that sort of money I'd buy another CSL and tuck it away for safe keeping :whistle:
Sorry to see another RHD CSL disappear but I'm glad you're OK and on the mend :thumbs:
Hi All
On the 09/04/10 I crashed my CSL straight into a wall head on it was so bad they had to cut the roof off to get me out. I spent the night in hospital and the next day got out and was back to work within 2 weeks. So all good until this morning when the insurance gave me my offer £19500. I asked the guy if he was joking but he said no that was there offer that is the glasses guide value.
Can anyone help me with this has anyone had experience with an insurance company dealing with a write off value.
Details on my car for a value (what do you think)
BMW M3 CSL 100% original
Silver Grey
Reg date 30/09/04 build date dec 2003
3 previous owners
39000 miles
Spec
BMW Business CD
Rear park distance control
Cup wheels
Air Con
Xenon lights
All books, keys and owners wallet as new
Just serviced Feb 2010, Tax, MOT, wheels refurbished and had a full detailed valet
Full BMW main dealer service history
Pre-delivery check 29/09/04
Running-in check 1062 miles 04/01/05
Brake fluid 7124 miles 10/04/06
Oil service 10,317 miles 15/02/07
Brake fluid 23,968 miles 05/05/08
Inspection 1 / Micro-filter 23,968 miles 05/05/08
Oil service / Micro-filter 36,930 miles 16/02/10
Brake fluid 36,935 miles 17/02/10
I sent everything to the insurance they required
V5 reg doc/MOT
All Keys
FBMWSH service book
Copy of my licence
Original cert insurance
Photos of my car before and after the crash
I printed of all the CSLs for sale on piston heads and auto trader as a guide with around the same miles.
CSL buyers guide
Please help my car must be worth more than £19500
Regards
Vito :bigcry:
I am with Flux Direct and I think its NIG who I am insured with. Do I just email Flux then and ask for an agreed value ? They questioned my value and said the figure of £22k which was in the Parkers guide.
It depends on the insurance company as to whether or not they offer it, Adrian Flux might have a scheme with NIG so it's worth asking them to find out for sure :thumbs:
DuncanR
08-06-2010, 02:20 PM
Wonder how they would view mine if I was unlucky enough to wreck it ! Its got a brand new min £15k of warranted engine in it !!
Make sure if I come unstuck and Im no longer of this world :smt059 or even :smt077 that one of you buggers gets it back as salvage ! :thumbs:
mattCSLnut
08-06-2010, 02:40 PM
You can put me down in your Will as the SB CSL salvage beneficiary :whistle: but let's not go there :beer:
You can put me down in your Will as the SB CSL salvage beneficiary :whistle: but let's not go there :beer:
Sorry but all you need to do is call SHOTGUN! :bigcry: but lets not as it's morbid and I want another ride in Dunc's beast of a CSL one day! :supz: :thumbs:
shane@mbtech
08-06-2010, 02:42 PM
Is it a trade policy or normal policy?
DuncanR
08-06-2010, 02:43 PM
You can put me down in your Will as the SB CSL salvage beneficiary :whistle: but let's not go there :beer:
Not a fookin hope you SG driving, Snap on diagnostic thingy weilding young monkey you !;)
Dazza, Bealo, and all other SB members are way in front of ya !
And no .... wraps ARE excluded !:birdman:
mattCSLnut
08-06-2010, 02:47 PM
Not a fookin hope you SG driving, Snap on diagnostic thingy weilding young monkey you !;)
Dazza, Bealo, and all other SB members are way in front of ya !
And no .... wraps ARE excluded !:birdman:
BOOOOOOoooooooooooo !!! U colourist :bigcry: :bigcry: :bigcry: Hold on just a minute though :smt017 Bealo's CSL is an SG wrapped in Satin black U silly Old git ;) :blalalala:
Hi
I sent in adverts printed from auto trader and PHeads with similar identical cars. Thanks for all your help I think I am going to hand this over to my solicitor.
And I have just checked with a friend that is in the car trade the CSL is not in the Glass guide the insurance company are talking rubbish.
I had the car insured for £25000
Thanks
Hi Vito,
When you disagree with an insurer on the pay-out value your best bet is to demonstrate to them that similar or even identical cars are worth a lot more than what they are offering.
It seems as though you've already been able to find other CSL's for sale, I assume you've sent this in, what was the outcome of this first of all?
Feel free to ask away with any queries and I'll help as much as possible, I've been dealing with these idiot insurance companies for 10 years now! :bigcry: :thumbs:
My policy is a normal policy with a value of £25000 cover full comp
By XS direct/insure your motor
[
quote=lawsy;56734]Is it a trade policy or normal policy?[/quote]
mattCSLnut
08-06-2010, 03:00 PM
Hi
I sent in adverts printed from auto trader and PHeads with similar identical cars. Thanks for all your help I think I am going to hand this over to my solicitor.
And I have just checked with a friend that is in the car trade the CSL is not in the Glass guide the insurance company are talking rubbish.
I had the car insured for £25000
Thanks
Sounds like a reasonable action to take :thumbs: (appointing a solicitor) after the shoddy service you've received from the insurance Co. when it mattered most. Even @ £25 000 that's a very conservative estimate for your car + you'll have to pay excess from that. CSL prices seem to be slowly going up so there isn't a lot of choice in that price bracket. IMHO £26 000 - £28 000 would buy you a "like for like" replacement for what U had. Best of luck :beer:
I have some photos how do I put them on:bigcry:
Vito, gutted for you mate but glad to hear you're OK. As others have said the right value is min £25k. Whatever next, using webuyanycar.com for insurance values? Handing it to your solicitor is probably wise as this will show the insurance company you are serious and might help focus their minds/resolve the matter quickly...
Mark
DuncanR
08-06-2010, 03:18 PM
Sorry but all you need to do is call SHOTGUN!
I wouldnt do that right now in Cumbria though Dan !:bigcry:
On the subject of mentally unstable people and shotgun ownership, check this fooker out !
mattCSLnut
08-06-2010, 03:34 PM
On the subject of mentally unstable people and shotgun ownership, check this fooker out !
:hahaha::hahaha::hahaha: No more upsetting Duncan ehy chaps :smt066 :whistle:
Allright there m8 :-D
DuncanR
08-06-2010, 03:40 PM
:hahaha::hahaha::hahaha: No more upsetting Duncan ehy chaps :smt066 :whistle:
Allright there m8 :-D
I NEVER ever get upset ..........just even !;)...m8 :hahaha:
DuncanR
08-06-2010, 03:43 PM
I wonder ..would it help Vito if we could "find" a couple of other CSL's that just "happen" to be for sale??? :whistle:
mattCSLnut
08-06-2010, 03:43 PM
I NEVER ever get upset ..........just even !;)...m8 :hahaha:
:smt067 :smt067 :smt067
I wouldnt do that right now in Cumbria though Dan !:bigcry:
On the subject of mentally unstable people and shotgun ownership, check this fooker out !
Good job I'm in not so sunny Dorset then mate! ;) :bigcry: :thumbs: :thumbs:
azrael
08-06-2010, 04:05 PM
I wonder ..would it help Vito if we could "find" a couple of other CSL's that just "happen" to be for sale??? :whistle:
Thats a nice idea
DazBlackCSL
08-06-2010, 04:13 PM
Dazza, Bealo, and all other SB members are way in front of ya !
And no .... wraps ARE excluded !:birdman:
:smt058
DuncanR
08-06-2010, 05:44 PM
I NEVER ever get upset ..........just even !;)...m8 :hahaha:
Here you go Matt ! ... I dont look THAT scary do I???
thegingerninja
08-06-2010, 06:02 PM
Ask the insurance company to keep their money and find you a like for like car......then they will see how far £19,500 will get them!!
DuncanR
08-06-2010, 06:19 PM
Ask the insurance company to keep their money and find you a like for like car......then they will see how far £19,500 will get them!!
And if that doesnt sort it ... tell them you are sending round the guy in the above picture !! :hahaha:
And if that doesnt sort it ... tell them you are sending round the guy in the above picture !! :hahaha:
Is that usually strapped to the underside of the parcel shelf in the CSL!? :bigcry: :bigcry: :supz:
Mark CSL
08-06-2010, 07:32 PM
I have some photos how do I put them on:bigcry:
Sorry to hear about your Car good that you are on the mend :thumbs:
Email me the pix and i can post them up
mark.wardlaw@gmail.com
Bounce
08-06-2010, 08:00 PM
Here you go Matt ! ... I dont look THAT scary do I???Fooking hell,its Popeye Doyle.:hahaha::hahaha:
Bounce
08-06-2010, 08:05 PM
Sorry to here this Vito,as said,tell insurance company to go and find one,same mileage same spec.I bet they come back to you and offer more.The same thing happend to my dad a few years ago.Dont give in the them.;)
shane@mbtech
08-06-2010, 08:42 PM
Here you go Matt ! ... I dont look THAT scary do I???
Duncan can I come shooting with you some time:beer:
mattCSLnut
08-06-2010, 09:24 PM
Here you go Matt ! ... I dont look THAT scary do I???
Not at all, me old china ;) :axe: Nice shooter :thumbs:
mattCSLnut
08-06-2010, 11:51 PM
I have some photos how do I put them on:bigcry:
There U go Vito. I found this on P.H. ... as close as it's going to get to the SG CSL U had... 2004 car with 39K on the clock and full BMW history, just like your one :thumbs:
Forward this to your Insurance Co. to wake them up a bit ;) :hahaha:
http://pistonheads.com/sales/1711315.htm
There U go Vito. I found this on P.H. ... as close as it's going to get to the SG CSL U had... 2004 car with 39K on the clock and full BMW history, just like your one :thumbs:
Forward this to your Insurance Co. to wake them up a bit ;) :hahaha:
http://pistonheads.com/sales/1711315.htm
Good match Matt, well done there mate! :thumbs: :thumbs:
Thanks for all the help and comments some photos on the way before and after .
I will fight to the end just out of point of principle the fact is that the value of my car even trade is alot more.
Regards
Vito
SpineOnABap
09-06-2010, 09:39 AM
Is the CSL listed in Glasses' Guide? I'm sure it isn't!
DuncanR
09-06-2010, 12:04 PM
Is that usually strapped to the underside of the parcel shelf in the CSL!? :bigcry: :bigcry: :supz:
Nah Dan...that would be my ..other ...shooter !!:supz:
DuncanR
09-06-2010, 12:11 PM
Duncan can I come shooting with you some time:beer:
You almost got me on that fooker ya one armed bandit ! :hahaha: ...
We can go out and shoot a few cans mate ...like Mexicans, Pueto Ricans ..oh and Pikeys .. it dont rhyme but they should be shot anyways!
Sure thing if we can sort it mate ... job to hold a 32" barrel 12 gauge though given your circumstances ! and its not really the done thing to shoot pigeons with a .457 Magnum !
I could take both you and T$ and you can share a gun between you !! :hahaha:
SpineOnABap
09-06-2010, 12:21 PM
Sure thing if we can sort it mate ... job to hold a 32" barrel 12 gauge though given your circumstances ! and its not really the done thing to shoot pigeons with a .457 Magnum !
Can I come pigeon shooting with my Barrett M107? :smokin:
DuncanR
09-06-2010, 12:50 PM
Can I come pigeon shooting with my Barrett M107? :smokin:
You really got a light fifty ?? Or only when the Armed Forces let you out with it !! Clever man that Ronnie Barrett.
Lawsy could shoot that fooker from a bipod I suppose ! Pigeon plinking at 1500 metres ! quality !
SpineOnABap
09-06-2010, 12:59 PM
You really got a light fifty ?? Or only when the Armed Forces let you out with it !! Clever man that Ronnie Barrett.
Lawsy could shoot that fooker from a bipod I suppose ! Pigeon plinking at 1500 metres ! quality !
Only on the Xbox360 sadly :hahaha:
DuncanR
09-06-2010, 01:26 PM
Only on the Xbox360 sadly :hahaha:
Will that be as steady as a proper bipod then ?
mattCSLnut
10-06-2010, 10:16 PM
Will that be as steady as a proper bipod then ?
Hmmm... Vito asked me to post the pix of his old SG CSL "before and after" the head on crash. I'll post the before pix first but I worn U now, the after crash pix bring a tear to the eye :bigcry: :bigcry: :bigcry:
mattCSLnut
10-06-2010, 10:59 PM
OK... deep breath ... now it's time for the CRASH pix :119:
Bounce
10-06-2010, 11:43 PM
That is nasty,:bigcry:
grumps
11-06-2010, 01:43 AM
Fook about that is bad ! But a least it can be replaced:bigcry:
glendog74
11-06-2010, 01:56 AM
The Fire Rescue Service did some nice cutting on the roof though :smokin: :thumbs:
Bealo
11-06-2010, 04:55 AM
Ouch that looks nasty....
edylcreyob
11-06-2010, 06:12 AM
Sad that the car is gone.
Sad that your fighting another dickhead insurance company
Glad...Your safe
thegingerninja
11-06-2010, 08:45 AM
Any chance of naming and shaming the insurance company - always good to know who not to insure with.
Have you challenged them about the fact that the CSL doesn't appear in any trade price guide?
3wheels3
11-06-2010, 02:55 PM
I don't know but can you not ask for replacement of equal condition and let them go shopping! They won't find one for that dosh.
mattCSLnut
11-06-2010, 03:22 PM
The Fire Rescue Service did some nice cutting on the roof though :smokin: :thumbs:
CSL Roadster solutions :bigcry: :bigcry: :bigcry:
DuncanR
11-06-2010, 04:49 PM
The Fire Rescue Service did some nice cutting on the roof though :smokin: :thumbs:
Yeah , they just luuurvv getting the hydraulic cutters out and doing that !:bigcry:
Where you trapped in the car Vito?
sailorbaz
11-06-2010, 07:58 PM
Mother of GOD, that is a bad one.
But, happy you're ok Vito. Good luck with the insurers.
Deary me, that was a biggie, the BMW bonnet badge is vertical, dare I ask how did you go into a wall head on that hard?
Glad that you're well on the way to recovery, hope you get the insurance sorted.
toplad
13-06-2010, 03:46 PM
Hi All
On the 09/04/10 I crashed my CSL straight into a wall head on it was so bad they had to cut the roof off to get me out. I spent the night in hospital and the next day got out and was back to work within 2 weeks. So all good until this morning when the insurance gave me my offer £19500. I asked the guy if he was joking but he said no that was there offer that is the glasses guide value.
Can anyone help me with this has anyone had experience with an insurance company dealing with a write off value.
Details on my car for a value (what do you think)
BMW M3 CSL 100% original
Silver Grey
Reg date 30/09/04 build date dec 2003
3 previous owners
39000 miles
Spec
BMW Business CD
Rear park distance control
Cup wheels
Air Con
Xenon lights
All books, keys and owners wallet as new
Just serviced Feb 2010, Tax, MOT, wheels refurbished and had a full detailed valet
Full BMW main dealer service history
Pre-delivery check 29/09/04
Running-in check 1062 miles 04/01/05
Brake fluid 7124 miles 10/04/06
Oil service 10,317 miles 15/02/07
Brake fluid 23,968 miles 05/05/08
Inspection 1 / Micro-filter 23,968 miles 05/05/08
Oil service / Micro-filter 36,930 miles 16/02/10
Brake fluid 36,935 miles 17/02/10
I sent everything to the insurance they required
V5 reg doc/MOT
All Keys
FBMWSH service book
Copy of my licence
Original cert insurance
Photos of my car before and after the crash
I printed of all the CSLs for sale on piston heads and auto trader as a guide with around the same miles.
CSL buyers guide
Please help my car must be worth more than £19500
Regards
Vito :bigcry:
Hi
I've had similar disagreements with insurance companies in the past
You should collect independent information on prices of CSL’s in the same condition and mileage as your car
I had to do this with a VR6 years ago, in the end I cut a load of ads out of the auto trader and sent them to the insurance company to show fair market value.
You should probably make a note of all the CSL prices on Piston heads of a similar age and mileage and send the information in as a reference with a letter explaining the market value.
I turned down 4 offers before I got the true market value of my VR6, it’s just how insurance companies operate I'm afraid.
TANKSLAPPER
13-06-2010, 08:25 PM
This must be the time to talk about pussey 2 lol
What tyres where you on before contact with the slower object:gayfight:
phat///M3
13-06-2010, 08:37 PM
Ouch really sorry to see that, glad you're OK though.
Is that the roof that was on ebay a couple of weeks ago?
shane@mbtech
13-06-2010, 08:46 PM
You almost got me on that fooker ya one armed bandit ! :hahaha: ...
We can go out and shoot a few cans mate ...like Mexicans, Pueto Ricans ..oh and Pikeys .. it dont rhyme but they should be shot anyways!
Sure thing if we can sort it mate ... job to hold a 32" barrel 12 gauge though given your circumstances ! and its not really the done thing to shoot pigeons with a .457 Magnum !
I could take both you and T$ and you can share a gun between you !! :hahaha:
Im a big strong fucker dunc, Im sure I'll be ok. :beer:
Mark CSL
14-06-2010, 12:18 AM
And he did not think the CSL could do 100mph in a multi story car park :hahaha::hahaha::hahaha:
Hi All
As the CSL is not even in the Glasses Guide like the insurance company XS Direct said I will fight it. The value they put on the car was a joke. I will miss my car but it can be replayced. I was running my CSL on road tyres not the cups when I hit the wall at about 30 - 40 mph the police told me but I cant remember anything else. I was not trapped but they dont want to twist your body in anyway to get you out and with the CSL seat backs fixed I think they wanted to lift me straight up and out. I was awake at that point and said I would just get out but they would not let me. They cut the roof off they must love using the hydraulic cutters. I have to say thanks to the police,fire service and ambulance service they are GREAT.
Vito:thumbs:
Hi All
As the CSL is not even in the Glasses Guide like the insurance company XS Direct said I will fight it. The value they put on the car was a joke. I will miss my car but it can be replayced. I was running my CSL on road tyres not the cups when I hit the wall at about 30 - 40 mph the police told me but I cant remember anything else. I was not trapped but they dont want to twist your body in anyway to get you out and with the CSL seat backs fixed I think they wanted to lift me straight up and out. I was awake at that point and said I would just get out but they would not let me. They cut the roof off they must love using the hydraulic cutters. I have to say thanks to the police,fire service and ambulance service they are GREAT.
Vito:thumbs:
Glad you are safe and well. Like you said, the CSL can be replaced, you cannot!
DuncanR
14-06-2010, 04:00 PM
Is that the roof that was on ebay a couple of weeks ago?
Blue watch are the sellers !!
Bounce
14-06-2010, 05:15 PM
Blue watch are the sellers !!:hahaha::hahaha:
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