CSL Warranty

[EdinburghCSL]

Hi Guys and Girls

Having visited the forum for sometime I have signed up today and joined the register!

Like many of you, selling my first CSL was a mistake and I have rectified this issue by having another.

As the car has been enjoyed over the last few years and was bought by me without a warranty I spent some time surfing last night at warranty options.

Warranty Direct seem to no longer do cover for any M3. The supermarket style warranties are not sufficient. However Warranty Wise have come up with the goods!

With Quentin Wilson's endorsement their approach to warranties seems to be very good in that they recognise the reputation warranty companies have and have created in my mind a unique selling proposition that is honest and represents good value for money.

Here is what I took out.


12 month policy that covers anything electrical and mechanical up to the value of the car.
Excess (voluntary) is £50
Mileage of car is irrelevant
You can make a claim the day after the policy starts. Many companies like 1-3 months before you can claim. Only exception is that they will not cover a wear item like a clutch failing in the first 30 days.
They do not have a beterment clause where some companies want you to contribute if you for example get a new gearbox on a car that had 90000 miles and was therefore better than the tired one you had
You can set the labour rate and the policy premium reflects this. I went for £60 per hour which should be enough for a good independent
The cost is £552 per annum with an option to pay it interest free over 3 months.
To me it's a cracking deal and gives me peace of mind as I would hate to shell out for an engine, clutch, gearbox etc.

I remember the BMW policy on my last car was circa £1000 so this should be a good alternative especially for those of us buying cars without warranties and the option of buying a policy from a dealer is prohibitevely expensive.

I am not trying to promote the company but feel that if I have had good service or find a good product that may benefit others it is worth sharing the news.

Jonathan

[shane@mbtech]

Hi Guys and Girls

Having visited the forum for sometime I have signed up today and joined the register!

Like many of you, selling my first CSL was a mistake and I have rectified this issue by having another.

As the car has been enjoyed over the last few years and was bought by me without a warranty I spent some time surfing last night at warranty options.

Warranty Direct seem to no longer do cover for any M3. The supermarket style warranties are not sufficient. However Warranty Wise have come up with the goods!

With Quentin Wilson's endorsement their approach to warranties seems to be very good in that they recognise the reputation warranty companies have and have created in my mind a unique selling proposition that is honest and represents good value for money.

Here is what I took out.


12 month policy that covers anything electrical and mechanical up to the value of the car.
Excess (voluntary) is £50
Mileage of car is irrelevant
You can make a claim the day after the policy starts. Many companies like 1-3 months before you can claim. Only exception is that they will not cover a wear item like a clutch failing in the first 30 days.
They do not have a beterment clause where some companies want you to contribute if you for example get a new gearbox on a car that had 90000 miles and was therefore better than the tired one you had
You can set the labour rate and the policy premium reflects this. I went for £60 per hour which should be enough for a good independent
The cost is £552 per annum with an option to pay it interest free over 3 months.
To me it's a cracking deal and gives me peace of mind as I would hate to shell out for an engine, clutch, gearbox etc.

I remember the BMW policy on my last car was circa £1000 so this should be a good alternative especially for those of us buying cars without warranties and the option of buying a policy from a dealer is prohibitevely expensive.

I am not trying to promote the company but feel that if I have had good service or find a good product that may benefit others it is worth sharing the news.

Jonathan


Very informative first post, most tend to just say "Hi, ive bought myself a csl, blah de blah, de blah, heres some pics". Your first post sounds like quentin wilson's column in the sunday rag;)



Call me a cynical but warranty/insurance can only be judged how good, when you have to claim. Let us know how good it is when your gearbox drops into 2nd on its own at 110mph and your engine eats itself and spits itself out the side of the block. :whistle:

Running a garage, I have had customers with warrantywise that have had genuine claims knocked back etc etc.

[glendog74]

I am not trying to promote the company

You sure you don't work for them? LoL :hahaha:

Welcome to the forum :thumbs:

[Yanto]

Go BMW for peace of mind £300 pa more - heard anecdotal stories (poor) about some warranty firms.....just my two cents but you get what you pay for IMHO

[mattCSLnut]

Lawsy is right about a warranty being deemed a good one, only after you've made a successful claim. Seems good value and I hope they live up to your recommendations, should you need to claim :beer:
Welcome to the Nut House :thumbs:

[Bounce]

Welcome matey.I went with bmw warranty,but i guess any warranty is better than no warranty.I met a stock e46 m3 owner last week who needed a new gearbox,his m3 was on 80k miles,he had no warranty.Bmw wanted £4500 for a new one.:bigcry::bigcry:

[EdinburghCSL]

Thanks Guys

I accept your views and only hope that if something happens they do pay up.

I have an old CLK 430 cab which I took out a warranty on with Warranty Direct and discussed in detail with the sales person what I wanted. I took out the policy and sods law nothing failed for 20 months but then the seat motor failed and I made a claim only to be told it was not covered!! Fortunately they record all their calls and traced my call through their systems and played back the tape. By pure chance I used a seat motor failure as an example of something that could fail in the original sales call and I left the coversation believing I was covered. Their head of claims listened to the tape and while stating that the part was technically not covered they actually paid up as they understood I believed I was covered. Fair play I thought!

I bust my back 13 years ago and use hand controls to drive with. I loved my last CSL but found the seats were OK but not great and the brakes were poor. My new one has full recaros, KW suspension and AP brakes so now looking forward to the change.

Knockhill is my local circuit but love trips down to Oulton Park, well worth the distance.

Regards

J

[DuncanR]

Welcome EdCSL i have an engine you could put them to the test with !:hahaha:

[TANKSLAPPER]

I bust my back 13 years ago and use hand controls to drive with. I loved my last CSL but found the seats were OK but not great and the brakes were poor. My new one has full recaros, KW suspension and AP brakes so now looking forward to the change.

J


Welcome matey, Speaking from experience the CSL is a very capable car for thoughs who are little bit limited. There's a quite few of us on here. :beer:

Even mentally disturbed people like Duncan, can drive them :hahaha:

[Mark CSL]

Welcome EdinburghCSL (http://www.cslregister.com/forum/member.php?u=914)
I have had other warrantys j and found out the hard way nothing is covered
I would recomend BMW warranty as it covers all of the car bar trim parts :thumbs:

After the last claim on my CSL repair bill was £24,800 and bmw sorted it :thumbs:

[DuncanR]

Welcome matey, Speaking from experience the CSL is a very capable car for thoughs who are little bit limited. There's a quite few of us on here. :beer:

Even mentally disturbed people like Duncan, can drive them :hahaha:

Apart from the mentally incapable, of which it would seem i am now the Chairman !! How many in total drive the CSL one handed? And respect to you all:supz: for your accommplishments, Ive seen some of them first hand ! The ones I know are :-

Tankslapper
Lawsy
3wheels3

[TANKSLAPPER]

The ones I know are :-

Tankslapper
Lawsy
3wheels3

Don't forget csl_mba he another one. :thumbs:

I don't know if he still has a CSL as I haven't seen him on here lately

[sailorbaz]

Welcome Jonathon, another North-of-the-border member, good man. Some of us are very close, around the Central belt and head up to KH now and again. Look forward to meeting you up there or around. Yet, in 4 years of ownership I've seen one other CSL on the road, now that exclusivity.

I use BMW's Warranty, understand it's expensive but I usually make at least one claim a year and it gets resolved without question. Next one, knocking from the rear!

[shimmy]

rear top mounts :thumbs:

[sailorbaz]

I strongly thought these, as had them go in my last M3 with exactly the same symptoms. Warranty? Although I done them myself as I had no warranty on my last M3, piece of piss as I don't think the KDS needs done again...parts were buttons too.

[derek]

Hi Jonathon, welcome to the site I'm sure I met you at Knockhill did you have a dark merc estate car as I have it on video at Knockhill. On after Market warranties they all seem to get out on the wear and tear clause as very few parts are broken due to mechanical failure. I would save my money or go for BMW warranty which is more but you know they will fix the car and you get goodwill gestures. Just my opinion.

[cslgirl]

Hi and welcome :thumbs:

I don't have warranty and haven't since Sept 06, but then again my car isn't worked as hard as some others but if I ever did, sounds like a good buy. Any work my car has needed doing has been done on goodwill as it has low mileage.

[EdinburghCSL]

Hi Jonathon, welcome to the site I'm sure I met you at Knockhill did you have a dark merc estate car as I have it on video at Knockhill. On after Market warranties they all seem to get out on the wear and tear clause as very few parts are broken due to mechanical failure. I would save my money or go for BMW warranty which is more but you know they will fix the car and you get goodwill gestures. Just my opinion.

Hi Derek
yes that was me last year in an amg estate which is now gone and replaced with a 3.0 RR Sport
Csl arrives on Saturday. Looking forward to getting back in one. It is set up for track so may need to adjust the suspension for more road miles. Just depends on how hard it is. The previous owner kept it in track mode and used it as an everyday car. Will probably see you at Knockhill. If I re
ember your it was was extremely quick!

[s.mac]

goodwill, who do you call for that then ?

I had some warranty work done by the good guys at Murketts and paid my excess.

I have just had the car fail the MOT today at the local BMW garage due to excessive play in the rear ball joint some 300 miles on from the visit to Murketts. I took the car to a friends MOT station last week for the once over and he said all was fine, just had to fix an exhaust mount and replace a couple of bolts where the exhaust flange on the mid pipe joins the back box as the flange had cracked on the mid pipe, which we did.

I checked it in with BMW this morning and asked if the mid pipe were covered under warranty, to be told no, sorry no exhaust parts are covered, I know the cats are covered so I will be checking on the mid pipe ;) may be goodwill :whistle: anyway it was in for the MOT so I left it with them ...

The conversation went something like

Sorry sir your car has failed its MOT due to bla bla

I find that strange its just been in to a specialist CSL centre less than 300 miles ago, oh well its covered under warranty go ahead and fix it.

Sorry sir its not

Sorry I think your wrong can you please check.

Its not covered sir

Strange the front ones just been changed under warranty, can you type my reg into your computer and look at the service history.

Oh yes sir it has just had some warranty work, please hold the line.... yes we can do that under warranty, its only after 50,000 miles its not covered

are you sure I think you ve got it wrong ? the premiums increase after 60,000 miles but if you are happy to pay the premium its still covered.

No sir that's not right

Ah OK then, I ll discuss that with BMW

Sir you could call the other dealership and they should be able to get you a credit on your excess as it was missed and you haven't done much mileage but you will have to pay us the excess tomorrow

OK I said, its worth the call.

I phoned Andy and explained my concern that I thought the other dealer was just trying it on and they didnt even think that its was covered under a warranty claim, but if he could get me a credit that would be great and worth a call. Now with Andy :)

These muppets who work at some BMW garages, surely you would check what work has been done and when, if its covered under a warranty scheme or the BMW used car warranty, its not that hard to type a reg into a computer :banghead:

sorry I seem to have gone on a bit :gayfight:

who do you call for goodwill ? I need to ask some questions

it seems some garages haven't got a clue what can be claimed for and dare I say, some garages just try things on for additional work :whistle:

:thumbs: for dealers like Murketts who actually know and even better, when you call they remember who you are :thumbs:

shame they are so far way :bigcry:

[mickaldo]

so rear ball joints are covered under warranty , williams bolton charged me over £300 for doing one of mine. if thats the case i will have to make a phone call.

[Mark CSL]

All parts are covered up to 60,000 miles then they are classed as wear and tear as for the exhaust if the clamps are broken and are part of the exhaust they change the box :thumbs:

[Bounce]

All parts are covered up to 60,000 miles then they are classed as wear and tear as for the exhaust if the clamps are broken and are part of the exhaust they change the box :thumbs: Bmw warranty would not do my front wishbone ball joints under warranty at 54k.:bigcry:

[glendog74]

Bmw warranty would not do my front wishbone ball joints under warranty at 54k.:bigcry:

They did one of mine under warranty at around the same mileage - and knowing that i track the car 'occasionally'... :whistle:

[Bounce]

They did one of mine under warranty at around the same mileage - and knowing that i track the car 'occasionally'... :whistle:I think it all depends on which dealer you use,thats why i use Murketts now and not our local one.;)

[s.mac]

as for the exhaust if the clamps are broken and are part of the exhaust they change the box :thumbs:
__________________


what about the mid pipe, its the flange that has cracked on the tapered side ?? just like the recent fix job in tech section

[Mark CSL]

what about the mid pipe, its the flange that has cracked on the tapered side ?? just like the recent fix job in tech section

Thats a failure and that should be covered under BMW warranty i know i got it sorted on my CSL.

Get your car in to a good BMW garage :whistle:

[bluebro]

Is it true the BMW warranty can be reinstated if the car has full BMWSH?

Looking at buying a CSL shortly but so many are out of warranty.

[shimmy]

Is it true the BMW warranty can be reinstated if the car has full BMWSH?

Looking at buying a CSL shortly but so many are out of warranty.


yes

[s.mac]

Get your car in to a good BMW garage :whistle:

its 200 miles away :bigcry: I dont think the local dealer has a clue, as I said its only in for the MOT and there was nothing wrong on a pre inspection.

Is there anywhere you can call to discuss claims ??

[s.mac]

Just put a call in to BMW warranty who say exhaust is not covered apart from Cats but each dealership has its own warranty guy who make the judgement, so I suppose you need to know the guy to get goodwill ....

not covered on comprehensive insured warranty

Detail Of Cover.

Comprehensive Insured Warranty covers all mechanical and electrical components of your vehicle for defects - except the items listed below:
All exhaust components (except catalytic converter)All service items which will require periodic replacementAny item that has worn out rather than suffered from a defectAuxiliary drive beltsBatteriesBrake and clutch facingsBulbs and fusesChannels and guidesCleaning or adjustment of any componentCoolant and fuel hosesDiscs and drumsGlassHandles, hinges and check strapsTrim, upholstery and cosmetic finishesWheels and tyresWiper blades and armsWeather strips and seals

[outnumbered]

If you're buying a car that's a bit of an unknown, I'd definitely recommend the comp. warranty based on my recent experience.

I bought my car a couple of months ago privately for a reasonable price, but expecting to have to spend a grand or so fixing stuff that I couldn't spot before purchase. I put the Named Component warranty on the car as it seemed a reasonable compromise, covering a lot of the really expensive stuff.

As luck would have it, my car has now had, or will shortly need:

1 x brake caliper [failed seal not covered on Named Component cover]
2 x rear springs [not covered]
1 x exhaust mount [not covered]
2 x differential oil seals ["oil leaks" not covered on Named Component]
1 x rear ball joint worn [not covered]
RTABs need replacing and realignment done [not covered]

So none of those things in itself is too bad but it soon adds up ! Comp warranty would have covered most of the above I think.

[shane@mbtech]

If you're buying a car that's a bit of an unknown, I'd definitely recommend the comp. warranty based on my recent experience.

I bought my car a couple of months ago privately for a reasonable price, but expecting to have to spend a grand or so fixing stuff that I couldn't spot before purchase. I put the Named Component warranty on the car as it seemed a reasonable compromise, covering a lot of the really expensive stuff.

As luck would have it, my car has now had, or will shortly need:

1 x brake caliper [failed seal not covered on Named Component cover]
2 x rear springs [not covered]
1 x exhaust mount [not covered]
2 x differential oil seals ["oil leaks" not covered on Named Component]
1 x rear ball joint worn [not covered]
RTABs need replacing and realignment done [not covered]

So none of those things in itself is too bad but it soon adds up ! Comp warranty would have covered most of the above I think.


It would have covered all of the above, unfortunately.

But insurance is a game of chance, sometimes its worth it, other times its not:thumbs:

[Pip1968]

Only 28,000 miles on mine and BMW refused to cover the cracked flange between the rear box and mid section. No goodwill seen through BMW with a comprehensive BMW warranty.

It is a bit of a joke really that with such low mileage they were unwilling to cover it.

Pip

[Bounce]

Only 28,000 miles on mine and BMW refused to cover the cracked flange between the rear box and mid section. No goodwill seen through BMW with a comprehensive BMW warranty.

It is a bit of a joke really that with such low mileage they were unwilling to cover it.

PipIve heard this before,:smt102

[grumps]

Mine has just come back from the dealer after having the rear and centre box replaced under uac even though the rear flange and centre mounting had been welded(they did bulk a bit), If you have a uac warranty it states in the terms and conditions that the exhaust is covered with no exclusions! this info is stated on the bmw site, mine has covered 48K hope this is of use.

[bluebro]

To get the BMW warranty renewed, do you contact BMW UK or contact your local dealer?

[s.mac]

To get the BMW warranty renewed, do you contact BMW UK or contact your local dealer?

http://www.bmw-warranty.co.uk/Pages/Information.aspx?page=Products/Comparison.htm

Mine has just come back from the dealer after having the rear and centre box replaced under uac even though the rear flange and centre mounting had been welded(they did bulk a bit), If you have a uac warranty it states in the terms and conditions that the exhaust is covered with no exclusions! this info is stated on the bmw site, mine has covered 48K hope this is of use.

you get a lot more cover with a used car warranty ;)